WFM Operations Excellence Specialist

15 hours ago


Stockholm, Stockholm, Sweden Wolt Full time

This exciting opportunity offers a chance to join Wolt's Workforce Management team as a Regional Scheduling Lead. You will be responsible for leading a team of schedulers, developing and implementing efficient scheduling strategies, and collaborating with cross-functional teams to achieve business objectives.

Key aspects of the role include:

  • Leading a high-performing team through coaching, mentoring, and career development initiatives;
  • Developing and maintaining effective scheduling processes and procedures;
  • Collaborating with Planning and Intraday teams to ensure seamless integration and alignment;
  • Providing expert-level forecasting and analytical support to drive informed decision-making;
  • Staying up-to-date with industry trends and best practices to continually improve scheduling strategies;
  • Addressing performance gaps and providing strategic recommendations through participation in Quarterly Business Reviews and OKR target-setting.


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