Head of E-commerce and Digital Growth

7 days ago

Stockholm, Stockholm, Sweden XLASH Cosmetics Full time
About the Role

Xlash Cosmetics is seeking a seasoned E-commerce professional to drive the growth of our online presence. As the Head of E-commerce and Digital Growth, you will be responsible for developing and executing strategies to optimize our online customer journey, improve acquisition, retention, and conversion rates.

Key Responsibilities
  1. E-commerce Growth and Strategy: Develop and implement data-driven strategies to drive growth, optimize the online customer experience, and improve key performance indicators.
  2. Team Leadership: Lead, mentor, and inspire a small team of e-commerce professionals, fostering a collaborative and high-performance culture while ensuring alignment with business objectives.
  3. Business Development: Identify and explore new business opportunities, partnerships, and collaborations to enhance our e-commerce presence and drive revenue growth.
  4. Operational Excellence: Oversee daily e-commerce operations, ensuring a seamless customer experience and managing relationships with third-party vendors.
  5. Performance Marketing: Collaborate with the Performance Marketer to execute digital marketing campaigns and optimize ROI through data-driven adjustments.
  6. CRM and Email Marketing: Leverage CRM and email marketing strategies to engage customers and drive sales, including loyalty programs and personalized campaigns.
  7. Headless E-commerce Solutions: Utilize Centra to create a flexible and scalable online shopping experience.
  8. Digital Agency Collaboration: Coordinate with our digital agency for smooth technical implementations and continuous improvement.
Requirements
  1. Experience: 5+ years of experience in e-commerce management, with a proven track record of driving growth and revenue.
  2. Technical Skills: Proficient in e-commerce platforms, digital marketing tools, and analytics software. Experience with CRM/email marketing in Klaviyo, headless e-commerce solutions like Centra, and data visualization tools such as PowerBI.
  3. Data-Driven: Strong ability to leverage data to make informed decisions and drive growth.
  4. Leadership: Demonstrated ability to lead and manage a team, with excellent interpersonal and communication skills.
  5. Hands-on: Willingness to engage in both strategic planning and hands-on execution.
  6. Holistic Approach: Ability to balance short-term goals with long-term vision and strategy.
  7. Languages: Fluent in Swedish and English.
What We Value
  1. Passion: We're looking for someone who has a burning passion for E-commerce and digital growth.
  2. Self-Starter: You take initiative and act proactively.
  3. Kindness: Thoughtfulness and kindness is highly valued.
  4. Eager to Learn: You have a strong desire to constantly learn new things.
  5. Challenging: You question norms and strive for excellence.
  6. Courageous: You're not afraid to take risks.
  7. Action-Oriented: We're looking for doers who get things done.
  8. Humble: Working together without ego is important to us.

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