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Customer Service Representative
2 months ago
Tech Mahindra is a multinational company with a rich history dating back to 1945. As part of the Mahindra Group, we have grown to become a global leader in digital transformation, with a presence in over 100 countries and a workforce of 260,000 employees.
We are committed to making a positive impact on our clients and the communities we serve. Our vision is to empower organizations to become more efficient and cost-effective through the use of innovative digital solutions.
Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team in Stockholm. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.
Key Responsibilities- Customer Service: Respond to customer inquiries, resolve issues, and provide timely and effective solutions.
- Administrative Tasks: Perform daily administrative tasks, including data entry, record-keeping, and reporting.
- Contract and Invoice Management: Manage contracts, invoices, and payments, ensuring accuracy and timeliness.
- Communication: Collaborate with colleagues and stakeholders to resolve issues and improve processes.
- Experience: 1-5 years of experience in a similar role, preferably in a customer-facing environment.
- Language Skills: Fluent in Swedish.
- Education: Post-secondary education in finance, accounting, administration, or a related field is an advantage.
- Software Skills: Proficiency in ERP systems, switchboard systems, and office software is an advantage.
- Competitive Salary: A competitive salary and benefits package.
- Professional Development: Opportunities for growth and development in a dynamic and supportive environment.
- Work-Life Balance: A healthy work-life balance and a positive work environment.
We are an Equal Employment Opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. We are committed to making reasonable adjustments to support candidates throughout the recruitment process.
