Global SAP Application Manager

6 hours ago


Stockholm, Stockholm, Sweden Ab Electrolux Full time

About the Job:

We are seeking a highly experienced Global SAP Application Manager to join our team in Europe. As a key member of our SAP service delivery operations, you will be responsible for managing the overall delivery of SAP application support and maintenance services provided by external partners.

Your primary goal will be to ensure high-quality support and maintenance services for our SAP applications. You will work closely with key stakeholders, including business process owners, IT solutions teams, and cluster IT business partners, to drive coordination and optimize quality of service to the SAP user community.

Key Responsibilities:

  • Manage the overall delivery of SAP application support and maintenance services provided by external partners.
  • Manage escalations from key business and IT stakeholders and prioritize accordingly.
  • Manage operational support forums with Europe Key User groups and Application teams.
  • Drive innovation agenda for SAP application support in Europe to achieve improved end-user experience and operational efficiencies.

Requirements:

  • University degree in IT or related field.
  • Minimum 5 years of experience in leading roles within SAP service or project/program delivery.
  • Solid functional and technical understanding of SAP ECC, APO, IBP, C4C Sales, and C4C Service Cloud solutions.
  • Fluent in English (verbal/written).

What We Offer:

  • Flexible work hours/hybrid work environment.
  • Discounts on our award-winning products and services.
  • Family-friendly benefits.
  • Extensive learning opportunities and flexible career path.


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