Salesforce Operations Specialist

18 hours ago


Stockholm, Stockholm, Sweden Svea Solar Sweden Full time

Svea Solar Sweden is a leading energy-tech company in Europe, offering innovative solutions for homeowners, businesses, and solar parks. We are seeking a dedicated Salesforce Administrator to join our CRM department.

The Role

As a Salesforce Administrator, you will play a crucial role in maintaining the efficiency of our Salesforce platform. You will work closely with various departments to ensure that Salesforce meets business needs and provides users with valuable insights.

You will have the opportunity to work collaboratively with different teams, exploring new areas and taking on projects based on your interests.

You will report directly to our Head of Group CRM, Jonny Karlsson.

Responsibilities
  • Manage and support Salesforce users by creating accounts, assigning permissions, and troubleshooting issues.
  • Ensure data integrity by managing duplicates, enforcing validation rules, and maintaining clean records.
  • Build and maintain reports and dashboards to provide teams with relevant information.
  • Configure and optimize Salesforce by updating page layouts, fields, and workflows to improve usability.
  • Automate processes using Flows to streamline daily operations.
  • Train and support users by providing guidance on best practices and troubleshooting common issues.
  • Collaborate with stakeholders across sales, customer service, and other teams to refine Salesforce processes.
  • Stay up-to-date on Salesforce updates and proactively suggest improvements to enhance system efficiency.


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