IT Operations Specialist

2 days ago


Stockholm, Stockholm, Sweden TN Sweden Full time

At TN Sweden, we combine innovative technology with strategic business insights to drive growth and optimize operations. Our expert team provides tailored IT solutions and consultancy services designed to streamline processes and elevate the competitive edge.

Key Responsibilities:
  • Implement and support IT operations aligned with organizational standards, ways of working, and policies.
  • Monitor, maintain, and optimize IT infrastructure for high availability and performance.
  • Proactively identify potential system risks and weaknesses, implementing measures to strengthen resilience.
  • Collaborate with the security/internal audit team to ensure compliance with security protocols and manage findings.
  • Identify areas for automation within operations and implement relevant tools to enhance efficiency.
  • Work with DevOps and software engineering teams to streamline CI/CD pipelines and deployment processes.
  • Continuously review and refine standard operating procedures (SOPs) for IT operations.
  • Serve as a point of contact for stakeholders in technical operations for selected domains.
  • Participate in planning and scoping discussions to align IT operations with business needs.
  • Establish and monitor key performance indicators (KPIs) for IT operations.
  • Provide insights and recommendations to IT management on improvements.
  • Ensure accuracy, quality, and compliance in operations documentation.
Knowledge and Experience:
  • Minimum 5 years of experience in operations specialist roles and/or technical project management.
  • Experience in Financial Services, preferably in the Credit risk domain.
  • Accustomed to working in large and complex IT architecture landscapes.
  • Proactive, curious, and positive can-do attitude, embracing continuous improvements.
  • Strong stakeholder management experience and effective communication skills.
  • Ability to work collaboratively with cross-functional teams and strong attention to detail.
  • Takes ownership to resolve blockers and impediments.
  • Hands-on experience with Jira setup, Confluence, and other relevant SDLC tools.
  • Master's degree in Engineering, Information Technology, Computer Science, or a related field.
  • Proficiency in English.


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