Service Excellence Manager
2 days ago
Resurs Bank is looking for an experienced IT Service Manager to lead and develop our services within Windows Server Operations and Data Centers.
This role requires strong leadership and communication skills to manage relationships with vendors and outsourcing partners, as well as experience overseeing service delivery, including SLAs, KPIs, and financial tracking within IT Operations.
Key Responsibilities- Service Delivery: Oversee license management, audits, and domain process responsibilities.
- IT Support: Monitor and develop IT support to align with business needs, implementing changes as necessary.
- Vendor Management: Define vendor requirements, manage documentation and track service quality.
- Service Improvement: Lead service delivery improvements, infrastructure development, and the company's architectural roadmap.
- Leadership & Communication: Strong leadership and communication skills to manage relationships with vendors and outsourcing partners.
- Service Delivery: Experience overseeing service delivery, including SLAs, KPIs, and financial tracking within IT Operations.
- Technical Knowledge: Good knowledge of Windows Server Operations and data centers, with responsibility for licenses and audits.
- Analytical Skills: Analytical mindset with the ability to assess IT functions, identify improvements, and implement changes.
- Vendor Management: Proven ability to manage vendor relationships, define requirements, and ensure customer satisfaction.
- Languages: Spoken and written experience in English.
- Experience: At least 5 years of experience within relevant roles.
-
Operational Excellence Manager
6 days ago
Malmo, Skåne, Sweden Resurs Bank Full timeImproving business performance through operational excellenceAs an Operational Excellence Manager at Resurs Bank, you will play a key role in improving business performance by leading efforts to streamline reporting processes, improve process efficiency, and strengthen business partnerships.You will be responsible for collaborating with teams across Product,...
-
Service Excellence Director
5 days ago
Malmo, Skåne, Sweden Cessna Aircraft Company Full timeWe are seeking a highly skilled and experienced Senior Aftermarket Manager to join our team in the Netherlands.In this role, you will be responsible for managing our aftermarket operations, including spare parts, service departments, and maintenance support.Key responsibilities include:Developing and implementing strategic plans to improve customer...
-
Product Excellence Manager
4 days ago
Malmo, Skåne, Sweden Inter IKEA Group Full timeJob SummaryWe are seeking an experienced Product Excellence Manager to join our team. As a key member of our product organization, you will play a critical role in driving product excellence across multiple projects.In this role, you will lead the product excellence efforts, developing and executing strategies that meet business requirements. You will work...
-
Service & Transport Manager
1 week ago
Malmo, Skåne, Sweden Hilti Corporation Full timeWhat's the roleWe are looking for a Service & Transport Manager for a one-year parental leave cover, ideally starting June 1 ^ st . In this role, you will be responsible for ensuring the highest delivery quality to our customers in Sweden and Denmark. You will oversee and optimize domestic and international transport operations, drive continuous...
-
Industrial Excellence Project Manager
6 days ago
Malmo, Skåne, Sweden AkzoNobel Full timeWe're looking for a highly skilled Senior Project Manager Production to join our team at AkzoNobel. As a member of our production team, you'll play a critical role in driving innovation and sustainability across all aspects of our business. Your primary responsibilities will include overseeing project management, ensuring site maintenance operations are...
-
IT Service Manager
2 days ago
Malmo, Skåne, Sweden Resurs Bank Full timeDo you have a passion for driving efficiency and ensuring high-quality service delivery? We are looking for a proactive IT Service Manager to lead and develop our services within Windows Server Operations and Data Centers. In this role, you will work closely with external partners and vendors, ensure services are delivered according to agreed levels, and...
-
IT Service Manager
3 weeks ago
Malmo, Skåne, Sweden Resurs Bank AB Full timeDo you have a passion for driving efficiency and ensuring high-quality service delivery? We are looking for a proactive IT Service Manager to lead and develop our services within Windows Server Operations and Data Centers. In this role, you will work closely with external partners and vendors, ensure services are delivered according to agreed levels, and...
-
IT Service Delivery Manager
2 days ago
Malmo, Skåne, Sweden Resurs Bank Full timeJob DescriptionWe are seeking a proactive IT Service Manager to lead and develop our services within Windows Server Operations and Data Centers.This role involves overseeing relationships with outsourcing partner companies and vendors, ensuring services are delivered according to agreed levels, and continuously optimizing and streamlining processes.Oversee...
-
Business Operations Excellence Manager
7 days ago
Malmo, Skåne, Sweden TN Sweden Full timeAbout the JobThis role offers a unique opportunity to drive business excellence by improving salaried employee work patterns and increasing productivity. As a Senior Consultant Salaried Productivity, you will be responsible for identifying areas of improvement and implementing changes to increase productivity. This role requires strong analytical and...
-
IT Service Delivery Manager
6 days ago
Malmo, Skåne, Sweden Lantmännen Group Functions Full timeWe are seeking an IT Service Delivery Manager to join our IT Operations team at Lantmännen Group Functions.Key ResponsibilitiesThe successful candidate will be responsible for managing the day-to-day operations of our IT infrastructure, ensuring seamless service delivery while maintaining stability and agility.This includes working closely with our CMDB...
-
Malmo, Skåne, Sweden Sydkraft AB Full timeNow you have the chance to join our dynamic and internationally diverse team at Uniper as Application Manager / Service Owner for our Corporate Technology applications In this role, you´ll take on product ownerships, budget management, and the publishing and maintenance of our IT service catalogue on Swedish PING pages.We pride ourselves on fostering a...
-
Service Management Lead
6 days ago
Malmo, Skåne, Sweden ITIVE AB Full timeCompany OverviewITIVE AB is a leading IT consulting firm offering a wide range of customer-centric services. Our expertise includes IT staffing, permanent placement, IT management, system development, infrastructure, ERP systems, quality assurance, IT security, and Non-IT.Job DescriptionAs a Digital Project Leader, you will have the opportunity to lead the...
-
Anställning som Guest Service Manager
3 days ago
Malmo, Skåne, Sweden ESS Group Full timeOm tjänstenMaryhill Estatesök en lekfull Guest Excellence Manager (GEM) för att skapa fantastiska upplevelser i vår unika miljö.Beskrivning av tjänsten:Utveckla gästupplevelsen före, under och efter besöket.Skydda gästeras bekvämlighet och säkerhet.Ingen ska lämna huset utan ett leende och längtan tillbaka.Vad vi erbjuder:En arbetsplats med...
-
Tjänsteägare Service Management
4 weeks ago
Malmo, Skåne, Sweden Malmö kommun Full timeRef: 20250435 Framtidens stad börjar med dig Vi söker nu en Tjänsteägare för Malmö stads Service Management-plattform. Bli en del av vår växande satsning på digitalisering och bidra till att forma morgondagens stad. Malmö stads IT- och Digitaliseringsavdelning utvecklar IT-lösningar, ansvarar för drift och förvaltning av dessa samt ger support...
-
Operations Excellence Director
13 hours ago
Malmo, Skåne, Sweden JOHN BEAN TECHNOLOGIES AB Full timeJob SummaryWe are seeking a highly skilled professional to lead and develop our Purchasing and Preparation teams. The successful candidate will have a strong background in supply chain management, excellent leadership skills, and the ability to drive continuous improvements within purchasing and preparation processes.Key Accountabilities:Develop and...
-
Service Delivery Professional
5 hours ago
Malmo, Skåne, Sweden Telavox AB Full timeRole OverviewWe are looking for a Customer Care Expert to join our team at Telavox AB. As a key member of our support team, you will be responsible for providing excellent customer care via phone and email.Your primary focus will be on problem-solving, ownership, and customer satisfaction. You will work closely with our SOC to ensure that all cases are...
-
UX Design Leader
5 days ago
Malmo, Skåne, Sweden Inter IKEA Systems Service AB Full timeJob DescriptionWe are looking for an experienced UX leader to join our team at Inter IKEA Systems Service AB. As a key member of our experience design team, you will play a crucial role in shaping the user experience of our digital products and services.About the TeamOur experience design team is responsible for creating seamless and intuitive experiences...
-
Wind Turbine Service Manager
1 day ago
Malmo, Skåne, Sweden Vestas Full timeAbout the RoleThe Senior Field Operations Manager will lead the Special Task Fiber and Blades team within Vestas North and Central Europe. The region covers Scandinavia, UK, Ireland, Poland, the Baltics, Germany, Benelux, Eastern Europe, and parts of Africa. Our goal is to be a top-quality business unit within Vestas and make Vestas North and Central Europe...
-
Service Desk Operations Manager
6 days ago
Malmo, Skåne, Sweden Resurs Bank Full timeAbout the RoleWe are seeking a highly structured and proactive Team Coordinator to lead the daily operations of our IT Service Desk. As a key member of our team, you will be responsible for coaching a group of six IT Service Desk Technicians.Your primary focus will be on structuring the daily work, facilitating stand-up meetings, planning schedules, handling...
-
Learning Technology Manager
3 days ago
Malmo, Skåne, Sweden Inter IKEA Systems Service AB Full timeThe TeamOur team is dedicated to developing and implementing cutting-edge digital solutions to support lifelong learning for our co-workers worldwide. We aim to create an engaging and effective learning environment that supports professional growth and operational excellence. Our team works closely with global and local teams to align LMS operations with the...