Service Management Lead

2 days ago


Malmo, Skåne, Sweden ITIVE AB Full time

Company Overview

ITIVE AB is a leading IT consulting firm offering a wide range of customer-centric services. Our expertise includes IT staffing, permanent placement, IT management, system development, infrastructure, ERP systems, quality assurance, IT security, and Non-IT.

Job Description

As a Digital Project Leader, you will have the opportunity to lead the development and implementation of a standard and valuable Service Management setup for 19 digital products.

Responsibilities

  1. Lead the planning and oversight of digital projects from strategy to execution.
  2. Implement Agile methods by initiating and following up in Jira and Confluence.
  3. Act as a bridge and enabler between technology, business, and users through effective communication.
  4. Drive data-driven decision-making by using available data.

Key Skills

  • Project methodologies: (e.g., Agile, Scrum, Waterfall) (essential)
  • Strong Communication Skills (essential)
  • Data-driven decision-making (desirable)
  • Stakeholder management (essential)
  • ITIL 3 or 4 (desirable)
  • Understanding of Inter and Ingka ways of working (desirable)

  • IT Service Manager

    2 weeks ago


    Malmo, Skåne, Sweden Resurs Bank AB Full time

    Do you have a passion for driving efficiency and ensuring high-quality service delivery? We are looking for a proactive IT Service Manager to lead and develop our services within Windows Server Operations and Data Centers. In this role, you will work closely with external partners and vendors, ensure services are delivered according to agreed levels, and...


  • Malmo, Skåne, Sweden TN Sweden Full time

    Are you ready to be part of our mission to advance the world through engineering? We're seeking a Business Line Manager to take responsibility for our Northern Europe sales area within our Division Parts and Services.In this position, you'll oversee complex service operations, leveraging your experience from the mining and construction industry to develop...


  • Malmo, Skåne, Sweden Inter IKEA Group Full time

    Key ResponsibilitiesLead a competent and high-performing team that inspires and empowers co-workers and associated partners to perform to the best of their abilities and continuously develop in their assignments.Together with the team, establish a well-functioning ways of working including stakeholder management.Drive and take accountability to continue...


  • Malmo, Skåne, Sweden Net2Source Inc. Full time

    Job DescriptionWe are seeking a Product Management Lead to support all aspects of IT service delivery within the assigned platform area, operations, IT support, life cycle management and IT Service continuity management.The ideal candidate will lead and operate in all aspects of IT Service Delivery ensuring compliance with legislations, policies and other...


  • Malmo, Skåne, Sweden Vestas Northern Europe AB Full time

    Vestas Northern Europe AB is looking for a Team Lead for Back Office Services to join our Sub Supplier Management team. As a Team Lead, you will be responsible for guiding and managing your direct reports to create a safe, compliant, and positive working environment where everyone contributes to a high team spirit and performance.The successful candidate...


  • Malmo, Skåne, Sweden Capgemini Full time

    Are you ready to take on a new challenge as a Senior Technical Project Manager?Project ManagerOur team works closely with large business clients, managing various projects from beginning to end. This involves managing the client relationship, setting realistic expectations within agreed time scales, and ensuring customer satisfaction. You will contribute...

  • Sales Manager

    3 days ago


    Malmo, Skåne, Sweden TN Sweden Full time

    We're seeking a seasoned sales manager to drive growth in our parts and services division. As Business Line Manager, you'll oversee complex service operations, leveraging your experience from the mining and construction industry to develop and implement key account plans and strategies.You'll lead sales management, including performance management and...


  • Malmo, Skåne, Sweden Resurs Bank Full time

    About the RoleWe are seeking a highly structured and proactive Team Coordinator to lead the daily operations of our IT Service Desk. As a key member of our team, you will be responsible for coaching a group of six IT Service Desk Technicians.Your primary focus will be on structuring the daily work, facilitating stand-up meetings, planning schedules, handling...


  • Malmo, Skåne, Sweden Inter IKEA Group Full time

    What We're Looking ForWe are looking for a highly skilled and experienced Team Manager who can lead a team of professionals in achieving operational excellence and driving business outcomes through effective service management.The ideal candidate will have a strong technical background with a genuine interest in people and supporting them to develop and grow...


  • Malmo, Skåne, Sweden Inter IKEA Systems B.V. Full time

    We are on a journey to transform our digital capabilities, bringing core business processes, people, data & technology together. This transformation requires passionate individuals who can embrace change and make a difference.About the AreaOur Operations Management team works closely with operations teams across Inter IKEA to lead and develop the overall...


  • Malmo, Skåne, Sweden Hilti Corporation Full time

    What's the roleWe are looking for a Service & Transport Manager for a one-year parental leave cover, ideally starting June 1 ^ st . In this role, you will be responsible for ensuring the highest delivery quality to our customers in Sweden and Denmark. You will oversee and optimize domestic and international transport operations, drive continuous...


  • Malmo, Skåne, Sweden IKEA Svenska Försäljnings AB Full time

    About Us\IKEA Svenska Försäljnings AB is committed to creating a positive impact on society while driving business growth. Our approach is centered around designing and selling well-designed, functional home furnishings at affordable prices.\Job Description\As the Food Manager at IKEA Malmö, you will be responsible for leading a team of professionals who...


  • Malmo, Skåne, Sweden Hilti Corporation Full time

    About UsHilti Corporation is a family-owned company with a long history of innovation and excellence in the construction industry. We have a strong commitment to quality, customer satisfaction, and employee development.Job TitleService & Transport ManagerThis position is responsible for managing domestic and international transport operations, driving...


  • Malmo, Skåne, Sweden Inter IKEA Systems B.V. Full time

    About the PositionWe are seeking a highly skilled Software Engineering Manager to join our team in Malmö. As a key member of our organization, you will be responsible for leading and guiding several teams towards shaping the future of our products or services.The ideal candidate will have a strong technical background and excellent leadership skills, with...


  • Malmo, Skåne, Sweden Vestas Full time

    At Vestas, we are seeking a highly skilled Lead Supplier Management Professional to join our team in Sub Supplier Management. In this role, you will guide the growth of your team and ensure effective service delivery to the Service Regions.As a Team Leader, you will be responsible for guiding and managing your direct reports to create a safe, compliant, and...


  • Malmo, Skåne, Sweden AkzoNobel Full time

    AkzoNobel is a pioneering paints company committed to science-based targets and genuine action to address globally relevant challenges and protect future generations.We have around 1100 employees in the Nordic countries, with three production sites in Sweden producing and developing paints and coatings for consumer, retail, and industry customers. Our...


  • Malmo, Skåne, Sweden Apple Inc. Full time

    Welcome to the Apple Maps Services team, where we're pushing the boundaries of what's possible in geospatial data engineering. As a Lead Software Engineer, you'll join a talented team of engineers who are passionate about delivering innovative solutions that impact Apple Maps users worldwide.We're looking for a skilled leader to take charge of our team and...


  • Malmo, Skåne, Sweden Lantmännen Group Functions Full time

    We are seeking an IT Service Delivery Manager to join our IT Operations team at Lantmännen Group Functions.Key ResponsibilitiesThe successful candidate will be responsible for managing the day-to-day operations of our IT infrastructure, ensuring seamless service delivery while maintaining stability and agility.This includes working closely with our CMDB...

  • Team Manager

    3 weeks ago


    Malmo, Skåne, Sweden Inter IKEA Systems Service AB Full time

    We are on the journey to transform our digital capabilities, bringing core business processes, people, data & technology together - an enabler for IKEA to become an even better home furnishing retailer in the future. A journey that needs passionate people who embrace change, dare to question and want to make a difference. If that sounds like you, come and...


  • Malmo, Skåne, Sweden Inter IKEA Group Full time

    Job OverviewWe are seeking an experienced Software Engineering Manager to lead our Digital Engineering team in Malmö. As a key member of our organization, you will be responsible for shaping the future of our products and services.Your primary focus will be on developing and implementing area strategic plans, contributing to the development and operations...