IT Service Management Expert

7 days ago


Stockholm, Stockholm, Sweden Cognizant Full time

About Us

We are Cognizant, a global leader in Information Technology Services. Our company was founded in 1994 and operates in various industries such as Healthcare, Life Science, Banking and Finance, Insurance, Retail, Production, Logistics, and Energy.

Our mission is to create innovative solutions that help our clients become more flexible, innovative, and successful. We serve the market with vertical solutions for digital automation including cloud, AI, IoT, and analytics.

Job Summary

We are seeking a highly skilled ServiceNow Specialist to join our team in Stockholm. The ideal candidate will have extensive knowledge in modules primarily HRSD, ITSM, and Service Portal. Hands-on experience in analyzing, designing, developing, and managing ServiceNow applications is required.

Responsibilities

  • Design and develop technical solutions based on the ServiceNow platform
  • Lead technical initiatives and ensure timely delivery
  • Analyze business processes and identify areas for improvement
  • Liaise with onsite/offsite development teams to monitor project progress
  • Provide software configuration and customization

Requirements

  • Extensive knowledge in HRSD, ITSM, and Service Portal
  • Hands-on experience in analyzing, designing, developing, and managing ServiceNow applications
  • Strong understanding of ITIL processes


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