EMEA Presales Technical Support Specialist

3 days ago


Stockholm, Stockholm, Sweden Smartoptics Full time

We are seeking an experienced Presales Engineer to join our team in the EMEA region. As a Presales Engineer, you will play a critical role in providing technical solutions to our customers and supporting our sales force.

About the Role

You will work with our Optical Devices and Transceiver portfolio, collaborating with leading manufacturing partners in the field. This role involves setting requirements, specifying, and qualifying products in the lab.

The ideal candidate will have strong communication skills, an eye for detail, and the ability to work independently. A Bachelor's or Master's degree in Engineering Physics, Optics, or another hardware-oriented engineering field is required.

Responsibilities
  • Deliver high-quality technical solutions to internal and external customers
  • Collaborate with Product Management team, TAC Support team, and Production Team
  • Participate in setting requirements, specifying, and qualifying products in the lab
  • Work on international traveling, focusing mostly on EMEA region, with occasional travel to US and Asia

A willingness to learn and adapt to new situations is essential for this role. Proficiency in English is required, and a willingness to learn Swedish is necessary if you don't already speak it.



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