Operations EMEA Director

5 days ago


Stockholm, Stockholm, Sweden Marshall Group Full time

Role Overview

The Sales Organization drives the path to purchase from trigger point to post-purchase experience. Our opportunity is to create the best possible opportunities for the regional EMEA sales teams to be successful. We have our own eCom and a strong distribution channel, including major retailers and specialist stores in our network across 100 markets. With this role, we are taking the next step in driving operational excellence, optimizing channel programs, and improving partner experience.

Key Responsibilities

  • Responsible for the flow of products across the EMEA market, the structure of warehouses, and setting KPIs driving towards operational excellence.
  • Lead the way we work across order management, logistics, and repair of products in the EMEA region, with some areas also linked to the APAC region.
  • Successfully integrate existing roles into one efficient group leading EMEA operations for both B2B and B2C distribution.
  • Drive continuous organizational development, securing that the team is always fit for its purpose, and securing new resources when needed.
  • Lead, empower, and coach the team. Responsible for salary reviews, performance development, and KPI development.

Requirements

  • 3-5 years in a similar position working across EMEA.
  • Experience with ERP transitions and optimizing flows and processes.
  • Knowledge of warehouse management systems (WMS), IT infrastructure, 3PL and EDI integrations.
  • Qliksense and Dynamics 365.
  • Leadership skills.


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