Vehicle Logistics Coordinator
2 days ago
The Customer Experience Specialist will be responsible for building a high-performance service team delivering superior quality while ensuring a high level of operating efficiency.
You will work closely with our auction team, focusing on an excellent customer experience and satisfaction.
You will report to the Swedish Auction Manager and be instrumental in building, leading, and motivating the Service Operations team with a can-do and positive attitude.
Key Responsibilities
- Further develop and implement our Swedish full-service model with associated development steps in transport, inspection, vehicle handling, and regulatory tasks within public systems related to ownership changes.
- Update agreements with suppliers and partners, ensuring that we can deliver the logistics and forwarding services that our service model includes.
- Define processes and structures around the transport of cars and document functions around logistics and freight forwarding, ensuring a high level of service.
- Be part of the operational work and help with operational tasks when needed.
About AutoProff
At AutoProff, we specialise in providing online B2B used-car dealing solutions designed to improve the buying and selling experience for professional car dealers and their customers.
We are the emerging European leader with more than 150,000 B2B used cars on our online trading platforms annually.
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