
Logistics and Delivery Expert
4 days ago
As a Commercial Operations Manager at Instabee Group, you will have the opportunity to work with a fast-growing company that prioritizes speed, flexibility, and innovation. You will be part of a team that aims to become the leading European e-commerce enabler.
Key Responsibilities:
- Lead the Merchant Success Team in Sweden to drive operational excellence and an unmatched merchant experience.
- Analyze data to monitor commercial and operational performance, proactively identifying areas for improvement and leveraging Instabee's strengths against competitors.
- Enhance communication flows between Instabee and merchants to reduce lead times and elevate our offering.
- Build partnerships with merchants by joining key meetings to validate improvement hypotheses and drive tailored, impactful solutions.
- Support new sales and implementations by coordinating operational and integration set-ups that ensure successful launches and by contributing to negotiations with strategic insights.
- Assist Key Account Managers (KAMs) with data-driven analytics to enhance their support of established accounts.
Requirements:
- University degree in business, finance, engineering, or a related field.
- 2-5 years of experience in management consulting, growth management, or commercial/operational excellence.
- Experience from leading teams with documented success.
- Strong problem-solving skills with a focus on continuous improvement and impactful solutions.
- Excellent presentation and communication abilities to inspire and influence.
- Proven experience in managing cross-functional projects independently with measurable success.
- Commercial mindset and a passion for enhancing the customer and merchant journey.
- A strong interest in logistics and operations, ideally with previous experience in optimizing logistics flows.
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