Service Order Specialist
19 hours ago
Job Description
We are seeking a skilled Service Order Specialist to join our team at Hitachi Energy in Ludvika. As a key member of our order team, you will play a crucial role in delivering new transformers and reactors worldwide, as well as supporting our local customers.
Your main responsibility will be managing customer orders for various transformer parts and services, providing support to both internal and external customers. You will coordinate with relevant resources to enhance overall customer satisfaction.
Key Responsibilities
- Registering orders in the system and tracking progress from handover to delivery.
- Communicating with customers and internal stakeholders regarding orders and documentation.
- Reviewing and understanding drawings and documentation from different orders.
- Achieving and archiving of documentation.
- Collaborating closely with internal and external stakeholders for successful execution.
Requirements
- You have experience in order management, preferably with knowledge of Hitachi Energy's products.
- You are systematic, able to take initiative, and work meticulously.
- You possess excellent social skills and contribute positively and proactively, with an ability to create a good atmosphere.
- Proficiency in Microsoft Office is essential.
- Experience with SAP or similar ERP systems would be beneficial.
- Fluency in written and spoken English and Swedish is required; proficiency in other languages is considered a plus.
What We Offer
- Collective agreement.
- Flexible working time.
- Health care and wellness allowance.
- Career possibilities within Hitachi Energy globally.
- Mentorship throughout onboarding.
- Variety of training and education opportunities for employee development.
- Diverse company culture with over 70 nationalities.
- Supplementary compensation for parental leave.
- Employee Benefit Portal with thousands of discounts and perks.
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