Service Order Coordinator

17 hours ago


Ludvika, Dalarna, Sweden Hitachi Energy, Ludvika - Ludvika Full time
Job Description

We are seeking a Service Order Specialist to join our team at Hitachi Energy in Ludvika. This is an exciting opportunity for a motivated individual to manage customer orders for various transformer parts and services.

The successful candidate will be responsible for managing customer orders, providing support to both internal and external customers, and coordinating with relevant resources to enhance overall customer satisfaction.

Key Responsibilities:

  • Registering orders in the system and tracking progress from handover to delivery.
  • Communicating with customers and internal stakeholders regarding orders and documentation.
  • Reading and understanding drawings and documentations from different orders.
  • Keeping track and archiving of documentation.
  • Closely collaborating with internal and external stakeholders for successful execution.

Requirements:

  • A few years of work experience in order management, preferably with knowledge of Hitachi Energy's products.
  • Systematic approach, ability to take initiative, and meticulous work habits.
  • Excellent social skills, positive attitude, and proactive mindset.
  • Proficiency in Microsoft Office and SAP or similar ERP systems.
  • Fluency in written and spoken English and Swedish, with proficiency in other languages a plus.

What We Offer:

  • Collective agreement.
  • Flexible working hours.
  • Health care and wellness allowance.
  • Career development opportunities within Hitachi Energy globally.
  • Mentor support throughout the onboarding process.
  • Variety of training and education programs for employee development.
  • Diverse company culture with over 70+ nationalities.
  • Supplementary compensation for parental leave.
  • Employee Benefit Portal with thousands of discounts and perks.


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