Service Order Administrator

4 days ago


Ludvika, Dalarna, Sweden Hitachi Energy Full time
Transformers and Logistics

As a Service Order Specialist at Hitachi Energy, you will play a vital role in ensuring the smooth execution of customer orders related to transformers and other equipment. Your primary responsibility will be to coordinate with internal and external stakeholders to guarantee timely delivery of services and high-quality products.

Key Responsibilities:
  • Managing customer orders from registration to delivery, including coordination with logistics and shipping teams.
  • Developing and maintaining relationships with external stakeholders, including customers and suppliers.
  • Ensuring accurate and timely completion of orders, maintaining accurate records and documentation.
  • Providing exceptional customer service, responding promptly to inquiries and resolving issues efficiently.

Requirements:
We are seeking an individual with a few years of work experience in order management and proficiency in Microsoft Office. Experience with Hitachi Energy's products and SAP or similar ERP systems would be advantageous. Fluency in both written and spoken English and Swedish is required, with additional language skills considered beneficial.

Benefits:
Hitachi Energy offers a comprehensive benefits package, including flexible working hours, health care and wellness allowance, career development opportunities, and access to employee benefits portal with discounts and perks.

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