
Software Solutions Expert
3 days ago
**About Us**
We are Quinyx, a cutting-edge tech company dedicated to improving work lives of millions worldwide. Our innovative workforce management solutions empower businesses to thrive in an ever-changing landscape.
About the Role
As a skilled Application Specialist, you will be the primary point of contact for our clients and a trusted advisor that maximizes the value of their Quinyx solutions. You will manage global projects of varying complexity and size, identifying client problems, requirements, and constraints to match and configure our solutions for customers and partners.
Responsibilities
- Be the expert of our AI-powered WFM suite for our customers, implementing our products and solutions to meet client requirements.
- Work internationally, driving implementation projects for middle and enterprise-size customers worldwide in various business domains such as retail, hospitality, logistics & warehousing, and healthcare.
- Gather functional and business requirements from clients and translate these into a functional solution design that meets the customer's needs, provides maximum solution value, and is within the scope of Quinyx's products/services.
- Have a deep understanding of the system, being able to configure according to customer requirements.
- Manage all technical aspects of the implementation projects regarding design, configuration, testing, and deployment, and support customers using Quinyx APIs to create integrations.
- Work with the product management and development organization to channel client feedback and solutions into future releases of the Quinyx product suite.
- Support your colleagues in sales to bring in new exciting customers to Quinyx.
- Ongoing travel may be required to visit customers.
- Establish and represent the unique Quinyx culture and our company values among your colleagues and customers worldwide.
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