
Account Growth Executive, TN Sweden
7 hours ago
We are seeking an Account Growth Executive who will support their line managers for overall accountability of a portfolio of customer accounts from end to end, from initial sales to the delivery of services and maximizing revenue opportunities.
The Account Growth Executive will manage their sales pipeline, build customer relationships, and ensure we deliver services and solutions exceeding our customers' expectations with support from the Client Manager.
Key Responsibilities:
- Manage a book of assigned customers for whom they hold accountability on account for all business targets: Drive performance through targets and metrics, Deliver growth and profitability across their respective areas, Build a relationship with the Client Manager and develop an account management approach that reduces task duplication and promotes efficiency and timely solutions, Retain customers and grow their services with us.
- Closes the deal on new business and/or renewal of existing business and customer activity.
- Identify and engage in opportunities to upsell and cross-sell additional products and services to assigned customers.
- Partner with the Client Manager organization to manage the customer relationship.
- Work closely with Client Manager and fulfillment to ensure all committed contracted terms are delivered to the customer, including all SLAs.
- Responsible for following all credit guidelines and internal compliance processes to ensure customer guidelines and contract terms are followed on each offering/service.
- Manage allocated customers' new services & renewal and associated contractual framework, including deal approval process, pricing, service description, legal, and creditworthiness for potential and existing customers.
- Actively prospect for new business opportunities based on marketing intel, global and regional sales leadership direction, portfolio referrals, and own lead information.
- Stay up-to-speed on market trends and customer activities and anticipate market dynamics that would impact the book of customers' future business.
- Mentor other members of the team, including training their teams to grow knowledge and experience appropriate for their roles.
- Collaborate with internal teams to ensure customers' needs are met effectively.
Requirements:
- At least 2 years of experience in Account Management and Sales role, preferably in energy, sustainability, or risk management.
- Excellent communication and interpersonal skills, both written and verbal.
- Ability to work in a fast-paced environment and adapt quickly to changing priorities.
- Proficiency in Microsoft Office and CRM software.
- Fluency in English language.
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