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Senior Team Lead in Professional Services
2 days ago
We are seeking an experienced Senior Team Lead to join our Professional Services team. As a key member of our leadership team, you will be responsible for leading a team of professionals, managing day-to-day operations, and driving strategic initiatives to achieve business objectives.
Key Responsibilities
Your key responsibilities will include managing and leading a team of 10-15 skilled professionals, responsible for the entire employee lifecycle, including recruitment, development, off-boarding, and financial management. You will also collaborate with customers, own essential meeting arenas, identify opportunities for process enhancements, and participate in sales processes.
Requirements
To be successful in this role, you will require demonstrable hands-on knowledge and skills in project management, service management, or customer success management. You should also have experience and/or strong desire to build and lead high-performing teams, establish frameworks and best practices based on market best practice and lessons learned, and proficiency in financial management such as budget, forecast, Power BI.
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