![Epidemic Sound](https://media.trabajo.org/img/noimg.jpg)
Growth Product Lead
10 hours ago
As a Senior Product Manager at Epidemic Sound, you will have the opportunity to shape the future of soundtracking technology.
Our goal is to empower creators to soundtrack the world by providing innovative solutions and exceptional customer experiences.
In this role, you will be responsible for developing the next-generation customer experience platform, working closely with talented engineers, designers, marketers, and commercial colleagues to drive innovation and growth.
About the RoleThis opportunity allows you to lay the groundwork for exceptional customer experiences across enterprise, business, and professional creator segments.
You'll develop capabilities that empower teams to experiment with customer experiences, unlock new opportunities, and create tools for internal teams to deliver top-notch support.
You'll be part of our Growth Product department, focusing on attracting and retaining enterprises, businesses, and professional creators who are globally soundtracking content.
Key Responsibilities- Vision and Strategy: Develop a comprehensive vision and strategy for the customer platform team, aligning with business goals and serving customers effectively.
- Growth and Business Alignment: Build strong relationships with growth and business teams to ensure seamless alignment and unlock key capabilities.
- Communication and Stakeholder Management: Expertly communicate with internal stakeholders to guarantee the right solutions, track success metrics, and keep everyone informed.
- Collaboration and Delivery: Collaborate with design and technical peers to ensure daily operations run smoothly, while also monitoring capabilities, happiness, resilience, and growth to empower the team.
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