Retail Performance Improvement Manager

14 hours ago


Stockholm, Stockholm, Sweden BoF Careers Full time

Job Summary

TOTEME is seeking a Retail Training & Excellence Manager to join our team in Stockholm. As a key member of the retail team, you will be responsible for designing, implementing, and managing training programs to enhance the knowledge, skills, and performance of retail teams.

Key Responsibilities

  • Develop and implement comprehensive training programs to enhance team capabilities.
  • Continuously refine training content to reflect new product launches and collections.
  • Lead engaging training sessions through workshops, coaching, and digital learning tools.
  • Conduct regular assessments to ensure knowledge retention and application in-store.

Requirements

  • Minimum 2 years' experience in retail training, preferably within luxury fashion.
  • Strong knowledge of luxury service standards and retail excellence principles.
  • Exceptional communication, presentation, and coaching skills.
  • Strategic and forward-thinking, with the ability to align training initiatives with business goals.


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