PR and Communication Specialist

5 days ago


Stockholm, Stockholm, Sweden Mynewsdesk Full time

**Client-Focused Approach**

We are looking for a skilled PR and Communication Specialist to join our team and take ownership of the entire relationship within their assigned portfolio of customers. As a PR and Communication Specialist, you will support and nurture customers throughout their journey, establishing strategic trusted advisor relationships and driving continued partnership value.

Key Responsibilities:

  • Own the entire relationship within the assigned portfolio of customers.
  • Support and nurture customers throughout the customer life cycle (from onboarding to advocacy).
  • Establish strategic trusted advisor relationships with each assigned customer, driving continued partnership value through consultancy, services, and tailored training.
  • Work with customers to establish critical goals and key performance indicators that aid the customer in achieving their best.
  • Proactively identify risks and implement measures to enhance usage and adoption.

**Requirements:**

  • Proven experience working in a Customer Success, Account Management, or similar customer-focused role.
  • Good experience in SaaS service delivery or corresponding service models.
  • Experience with enterprise CRM or customer service applications.
  • An advantage if you have an understanding of PR and communication.

What We Offer:

  • An engaging role where your contributions have a direct impact on client success and satisfaction.
  • A collaborative, inclusive work environment where innovation and ideas are always valued.
  • Benefits tailored to your well-being, including health initiatives and flexible working arrangements.


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