Automation Advisory Consultant

1 day ago


Stockholm, Stockholm, Sweden UiPath Full time

The Technical Account Manager role at UiPath is ideal for professionals who are passionate about delivering exceptional customer experiences and have a strong background in technical account management. In this role, you will work closely with our customers to understand their business needs and provide tailored solutions using the UiPath Platform.

About the Team

Our Enterprise Success team is responsible for driving business growth and delivering exceptional customer experiences. As a key member of this team, you will work closely with our customers to identify their business needs and develop customized adoption plans to drive business value.

Responsibilities
  • Delivering exceptional customer experiences and taking ownership of customer relationships

  • Providing technical advisory and guidance to customers on the use of the UiPath Platform

  • Developing and executing customized adoption plans to drive business value for customers

  • Working closely with cross-functional teams to deliver end-to-end solutions for customers

  • Identifying and mitigating technical risks to ensure successful customer outcomes

Requirements
  • A degree in Computer Science or relevant degree

  • A minimum of 5 years experience in programming .NET / Java applications (C#, C++, VB, Java or Powershell), SaaS and Cloud experience a benefit

  • Fluency in written and spoken English. Finnish is a plus.

  • Relevant work experience with progressive responsibility in customer-facing, technical account management or technical consulting roles

  • Work experience to credibly communicate with and guide customers on diverse technical topics, including software engineering, packaging and deployment, cloud technologies, and infrastructure engineering

  • Previous experience working with UiPath, Automation Anywhere, Blue Prism, Pega or Nice is preferred

  • Strong analytical and problem-solving skills, self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption

  • Diplomacy, tact, and poise under pressure when working through customer issues.

  • Willingness to travel for client interactions up to 25% of the time



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