Customer Experience Specialist

About the PositionWe are seeking an experienced Customer Experience Director to join our team. As a Customer Experience Director, you will be responsible for leading our customer experience strategy and driving business growth through exceptional customer service.This is an exciting opportunity to work with a dynamic and growing company, leveraging your...

About the JobWe are seeking a talented professional to join our team as a Customer Experience Strategist. The successful candidate will be responsible for proactively working to improve customer experience within their area of influence, basing it on frequent reviews of customer-centric KPIs and customer surveys.The role is located in Malmö, Hubhult, and...

IKEA is seeking a skilled Customer Support Specialist to join our D&ML Customer Support Domain team. As a critical component of our digital product development process, you will be responsible for designing, developing, and operating solutions that enhance customer support experiences.The ideal candidate will have a strong background in customer support, as...

About the RoleWe are looking for a Customer Engagement Specialist to join our team in Malmö, Sweden. As a key member of our pre-sales efforts, you will work closely with sales representatives to define opportunity-specific strategies and guide customers toward customized solutions.You will take the lead in discovery meetings, pitch solutions, and...

At IKEA, we are transforming our digital capabilities to become an even better home furnishing retailer. We need a passionate and inspirational person to lead the development of omnichannel solutions that create a seamless customer experience.About The JobYou will be responsible for enabling commercial and relevant retail solutions across all customer...

About the RoleWe are seeking a highly skilled Key Account Manager to join our team in Malmö, Sweden. As a strategic partner to food and beverage companies, you will co-create innovative solutions that captivate consumers. Your customer-centric approach will ensure sustainable growth and market share expansion.

TN Sweden seeks a skilled Customer Relationship Specialist to join our team. In this role, you'll focus on building and maintaining strong relationships with our customers in the Gothenburg region and surrounding areas.As a key member of our sales team, you'll be responsible for developing and implementing strategies to improve customer satisfaction and...

Job DescriptionThe Principal Experience Design Leader will play a pivotal role in shaping and driving our omnichannel customer experience strategies. This individual will empower teams to deliver compelling customer experience strategies and experience direction on global, regional, and Customer Meeting Point (CMP) levels to deliver maximum impact to IKEA.

We are seeking a talented individual to join our Customer Success team as a Customer Success Specialist - Sports Tech. In this role, you will be responsible for managing a portfolio of sports clubs and leagues across Europe, focusing on Germany, Switzerland, and Austria.The successful candidate will have prior experience in customer success or sales, fluency...

At Strawberryhotels, we don't just serve food and drinks – we create memories. As a Restaurant Manager, you will be responsible for ensuring that every guest has an unforgettable experience. Our menu offerings reflect our commitment to using organic produce and eliminating unsustainable palm oil.We pride ourselves on delivering on personality, passion, and...

We are looking for an experienced Customer Service Specialist to join our team. In this role, you will provide technical assistance to our customers, ensuring that they receive high-quality support and service.As a key member of our team, you will work independently from your home office to deliver results. Our product portfolio includes Loop X and Airo,...

We're seeking an exceptional software developer to lead our team in creating innovative digital solutions for home furnishing. With a strong background in software engineering, agile methodologies, and DevOps, you'll drive the development of seamless buying experiences for our customers.Your expertise in JavaScript/TypeScript, Java, Kotlin, WebGL, web...

Job DescriptionWe are seeking a highly skilled Technical Customer Support Specialist to join our team at TN Sweden. As a Brainlab Service Professional, you will play a crucial role in providing exceptional customer service and technical expertise to our clients.In this position, you will be responsible for installing new Brainlab devices and software in...

Company OverviewH&M Group is a global company that consists of strong fashion brands and ventures. Our goal is to provide exceptional design, affordable prices, and sustainable solutions for all our customers. We are made up of thousands of passionate and talented colleagues united by our shared culture and values.We want to use our power, our scale, and our...

Join us at TN Sweden as a Business Development Specialist in Malmö. As an Inside Sales Representative, you will be responsible for developing new business opportunities, working with customers, and planning and registration of orders.Main Objectives:Identify and pursue new business opportunities to drive growthDevelop and maintain strong relationships with...

Required Skills and QualificationsTo succeed in this role, you must have a minimum of 2 years of experience working as a client success manager, professional language skills in English (written and spoken), and experience managing senior stakeholders and enterprise clients.Additionally, having experience working at a SaaS company and/or within the Benefits...

About Spiideo ABSpiideo AB is a global leader in automated, cloud-based solutions for sports video analysis and streaming. Our innovative technology helps renowned professional and collegiate teams, media companies, and leagues and federations to improve their performance.We are seeking a highly skilled Sports Video Analysis Specialist to join our team. As a...

Your Key ResponsibilitiesAs a Digital Consumer Experience Director, your key responsibilities will include:Developing and driving the Sweden CX strategy alongside Area CX partners and end-market teams.Ensuring direct reports are equipped to succeed by providing the right development, strategic path, and healthy work environment within the CX team in...

About the RoleThis Product Specialist position plays a vital part in the development of AXIS Network Intercoms. The ideal candidate will have a strong background in engineering and experience working with embedded network-connected devices.ResponsibilitiesManage complex customer cases, prioritizing and resolving escalated support issues with urgency.Develop...

Key ResponsibilitiesDefine Omni Experience strategies and experience design across all CMPs. Initiate, define, and drive omnichannel experience strategies and direction to achieve a desired end-state customer experience, and for activating stakeholders across the IKEA network to drive understanding and deliver maximum impact.Develop and use methodologies on...