Technical Support Specialist

4 days ago

Västerås, Västmanland, Sweden ABB AB Full time

About ABB AB

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  • ABB Large Motors and Generators is a global leader in technology that powers all industries towards an energy-efficient, productive future.">
  • We have been trusted by industry leaders worldwide to develop solutions that solve their engineering challenges for 140 years.">
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The Role

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  • We are looking for a dedicated and technically-minded Sales Support Specialist to join our team.">
  • In this role, you will work closely with Area Sales Managers, technical support teams, and the factory to support the creation of tailored designs and offers based on customer requirements and specifications.">
  • You will be primarily involved in the technical aspects of the sales process, focusing on understanding customer needs and providing optimized solutions rather than direct customer-facing sales.">
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Responsibilities

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  • Review customer requirements and specifications to ensure a clear understanding of their needs.">
  • Collaborate with the technical support teams and the factory to create customer-optimized offers.">
  • Prepare and draft technical offers.">
  • Provide proactive support to Area Sales Managers, ensuring that all technical aspects of the sales process are addressed efficiently.">
  • Troubleshoot customer queries with a technical mindset, identifying solutions and ensuring customer satisfaction.">
  • Participate in technical clarifications with customers.">
  • Closely collaborate with Area Sales Managers in developing customer plans and technical material for key applications.">
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Requirements

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  • Bachelor's or Master's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.">
  • A few years of experience in a similar role is preferred, but recent graduates with a strong eagerness to learn and grow in a technical environment are also encouraged to apply.">
  • Self-motivated, proactive, and capable of taking ownership of tasks and responsibilities.">
  • Strong collaboration and communication skills, with the ability to work effectively with diverse teams locally and globally.">
  • A structured approach to problem-solving and delivering results.">
  • Service-oriented, flexible, and committed to understanding customer requirements to provide the best possible solution.">
  • Fluent in English with excellent communication skills.">
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Why Work with Us

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  • We value people from different backgrounds and believe that everyone can contribute to creating sustainable solutions.">
  • We strive to empower everyone to achieve great things through our products and services.">

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