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Business Consultant
1 month ago
About the Role
We are seeking a highly skilled and experienced professional to join our team at SS&C Technologies Holdings as a Business Consultant.
In this role, you will work closely with our clients to optimize their business workflows by implementing and advising on technology solutions to streamline their processes, increase efficiency, and reduce operational risk.
As a Business Consultant, you will be responsible for delivering high-quality consulting services as part of implementation projects, working with clients to understand their business and requirements, and designing and implementing new or enhanced business workflows using our technology stack.
You will also be responsible for delivering bespoke user training on our systems and business processes, understanding the technology and integration landscape of clients, and evaluating and recommending enhancements.
Additionally, you will configure our systems according to agreed specifications and client requirements, following industry best practices, and communicate clearly with clients to ensure correct expectations are set throughout the project.
Responsibilities
- Deliver business and technical consulting services of high quality as part of implementation projects.
- Work with clients to understand their business and requirements, and design and implement new or enhanced business workflows using our technology stack.
- Deliver bespoke user training on our systems and business processes.
- Understand the technology and integration landscape of clients, and evaluate and recommend enhancements.
- Configure our systems according to agreed specifications and client requirements, following industry best practices.
- Communicate clearly with clients to ensure correct expectations are set throughout the project.
- Contribute to senior strategic and service review meetings with clients as necessary.
- Ensure all services are provided at the highest standards, to ensure client satisfaction.
- Build and maintain good working relationships with clients, and handle issues related to any aspect of the services provided.
- Build and maintain good relationships with internal teams and stakeholders, and collaborate across regions to constantly improve how we service and support our clients.
Requirements
- Good business knowledge of the investment management industry.
- Relevant work experience (consulting, asset management or financial software).
- Strong IT/technical skills (MS Windows, MS SQL, MS IIS, integration tools, reporting tools, scheduling, networks and databases).
- Understanding & strong experience of financial instruments (stocks, bonds, funds, derivatives, private equity).
- Postgraduate degree.
- Prior knowledge of our systems is a strong plus, but not a requirement.
- A positive client-, team- and solution-oriented attitude.
- Strong problem-solving & troubleshooting skills.
- Highly motivated self-starter with an appetite for knowledge and eager to learn.
- Effective and efficient researcher.
- Strong organizational skills with the ability to set, organize and meet priorities.
- Strong attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently as well as with others in a team environment.
- Flexibility to travel to different regions if required.
- Flexible working hours based on client engagement.
Our Culture
We are proud of our unique business culture, founded on the passion of our people, dedicated to the success of our clients. As a company, we reward innovation and professionalism, and support personal development. We invest in our employees through offering competitive compensation and benefits, comprehensive training opportunities, and employee programs to promote a healthy work-life balance and personal well-being. Our culture thrives on teamwork and diversity. Therefore, we hope to see you bring your unique perspective and talent to SS&C Technologies Holdings, and thrive.
EEO Statement / Non-agency Disclosure
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.