Business Consultant
2 months ago
We are seeking a highly skilled and experienced professional to join our team at SS&C Technologies Holdings as a Business Consultant.
In this role, you will work closely with our clients across Europe, Middle East, Africa, and Asia Pacific to optimize their business workflows by implementing and advising on technology solutions to streamline their processes, increase efficiencies, and reduce operational risk.
As a Business Consultant, you will be responsible for delivering high-quality business and technical consulting services as part of implementation projects. This will include working with clients to understand their business and requirements, designing and implementing new or enhanced business workflows using our technology stack, and delivering bespoke user training on our systems and business processes.
You will also be responsible for understanding the technology and integration landscape of our clients, evaluating and recommending enhancements, configuring our systems according to agreed specifications and client requirements, and communicating clearly with clients to ensure the correct expectations are set throughout the project.
This is a unique opportunity to blend financial industry knowledge with technology skills in a vibrant, international work environment. You will have the chance to tap into the knowledge of leading financial institutions and our experienced team to learn and develop skills that will help you progress your career and grow a solid network within the fin-tech industry.
Key Responsibilities
- Deliver high-quality business and technical consulting services as part of implementation projects.
- Work with clients to understand their business and requirements, and design and implement new or enhanced business workflows using our technology stack.
- Deliver bespoke user training on our systems and business processes.
- Understand the technology and integration landscape of our clients, and evaluate and recommend enhancements.
- Configure our systems according to agreed specifications and client requirements.
- Communicate clearly with clients to ensure the correct expectations are set throughout the project.
- Contribute to senior strategic and service review meetings with clients as necessary.
- Ensure all services are provided at the highest standards to ensure client satisfaction.
- Build and maintain good working relationships with clients, and handle issues related to any aspect of the services provided.
- Build and maintain good relationships with internal teams and stakeholders, and collaborate across regions to constantly improve how we service and support our clients.
Requirements
- Good business knowledge of the investment management industry.
- Relevant work experience in consulting, asset management, or financial software.
- Strong IT/technical skills, including MS Windows, MS SQL, MS IIS, integration tools, reporting tools, scheduling, networks, and databases.
- Understanding and strong experience of financial instruments, including stocks, bonds, funds, derivatives, and private equity.
- Postgraduate degree.
- Prior knowledge of our systems is a strong plus, but not a requirement.
- A positive client-, team-, and solution-oriented attitude.
- Strong problem-solving and troubleshooting skills.
- Highly motivated self-starter with an appetite for knowledge and eager to learn.
- Effective and efficient researcher.
- Strong organizational skills with the ability to set, organize, and meet priorities.
- Strong attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently as well as with others in a team environment.
- Flexibility to travel to different regions if required.
- Flexible working hours based on client engagement.
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