Senior Network Architect
1 day ago
Unlock Your Potential as a Senior Network Engineer
The Singtel Group is seeking a highly skilled Senior Network Engineer to join our team and support the IT operational activities of Project Infrastructure. As a key member of our team, you will work closely with the Operation Manager to achieve the agreed SLAs as defined by the respective Master Service Agreement(s).
- Support all Cisco Network devices and Checkpoint & Fortigate Firewalls, F5/Foundary/Radware load balancers, DNS, SDN, IPAM, Wireless, Tacacs, and VPN.
- Configure, test, and maintain LAN/WAN equipment and related services.
- Be prepared to rotate on 24x7 and be on standby on a 12-hour shift basis.
- Perform regular monitoring and maintenance of the network infrastructure to ensure optimal performance and availability.
- Comply with ITSM/ITIL methodologies in daily operations, including Change, Incident, Service Request, and Problem Management.
- Respond promptly to network incidents, perform root cause analysis, and provide temporary and/or permanent resolution of escalated incidents.
- Collaborate with network administrators and engineers to design and implement network upgrades, expansions, and changes, ensuring minimal disruption to network services.
- Maintain network documentation, including network diagrams, configurations, and standard operating procedures (SOPs).
- Coordinate with vendors and service providers for network equipment procurement, maintenance, and troubleshooting.
- Stay up-to-date with emerging networking technologies, trends, and best practices to recommend and implement network enhancements.
- Provide technical support and guidance to end-users and other IT teams regarding network-related issues, troubleshooting steps, and preventive measures.
- Monitor and measure the performance and availability of systems proactively, implementing corrective actions to improve performance and service level availability.
- Support service continuity measures, including backup/restore procedures and disaster recovery plans.
Requirements for Success:
- A degree in Computer Science/IT or equivalent.
- A minimum of 5 years' experience in managing IT service delivery.
- Experience in Router, Switches, LAN/WAN, Firewall, Load Balancer, CISCO is a strong advantage.
- Strong technical competency with recognized professional certifications in either Network & Security or Systems domain.
Your Career Growth Starts Here. Apply Now
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