
Enterprise Service Delivery Expert
1 day ago
The Applications Service Delivery Manager role is a customer-facing position that involves managing and optimizing the delivery of SAP application services to end-users.
The role ensures that service delivery and support processes consistently meet high-performance standards in an efficient and cost-effective manner.
A successful Service Delivery Manager builds strong relationships with stakeholders, understands customer issues, and delivers end-to-end customer-driven solutions.
Key Responsibilities- Monitor and manage SAP application support and related functions to ensure optimal service.
- Maintain high performance levels for service-related processes, identifying and implementing improvements.
- Take ownership of critical incidents, ensuring timely coordination and communication among resolution teams.
- Establish and maintain systems, procedures, and methodologies for superior service delivery.
- Develop a deep understanding of ongoing projects to optimize service scope and delivery.
- Ensure accountability for service performance, customer satisfaction, and future demand forecasting.
- Analyze third-party and internal processes, devising strategies for service optimization.
- Recommend improvement measures and ensure their timely implementation.
- Provide regular performance reports to management.
- Lead staff management activities, including recruitment, performance reviews, training, and mentoring.
- Foster strong relationships across teams and stakeholders for effective communication and collaboration.
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Service Delivery Expert
5 days ago
Stockholm, Stockholm, Sweden Sigenergy Full timeAt Sigenergy, we are seeking a skilled Service Delivery Expert to join our team. In this role, you will be responsible for supporting our customers during the installation, maintenance, and repair of our devices.Key Responsibilities:You will plan service activities with local colleagues and HQ to ensure efficient delivery.You will provide fast and...
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Cloud Delivery Expert
3 days ago
Stockholm, Stockholm, Sweden ENGINEERINGUK Full timeWe are looking for a talented Cloud Delivery Expert to join our ProServe EMEA North team in delivering complex cloud solution projects. This role requires a strong understanding of cloud computing and project management principles.Job Responsibilities:The AWS Professional Services organization delivers focused guidance through global specialty practices,...
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Enterprise IT Support Expert
1 day ago
Stockholm, Stockholm, Sweden Falck Sverige Full timeAbout the Job DescriptionFalck Sverige's Enterprise IT Support Expert will be responsible for providing on-site IT support for Falck users, managing and maintaining company IT equipment, and ensuring smooth operation of all IT-related processes and infrastructure.Main Responsibilities:Providing on-site IT support for Falck users (second line...
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Enterprise Cloud Expert
4 days ago
Stockholm, Stockholm, Sweden Orange Cyberdefense Full timeEnterprise Cloud ExpertWe are seeking a ServiceNow Lead Architect to lead the development and implementation of enterprise cloud solutions. This role requires strong technical expertise, strategic leadership, and collaboration skills.About the RoleDrive platform innovation and strategic outcomes.Collaborate with cross-functional teams to deliver results that...
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Project Delivery Expert
2 hours ago
Stockholm, Stockholm, Sweden ProMark Full timeWe are seeking an experienced Project Delivery Expert to join our team. As a key member of our IT department, you will oversee the delivery of high-quality projects and ensure seamless implementation.Your primary responsibilities will include ensuring project plans are up-to-date, collaborating with cross-functional teams, and leading customer projects to...
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Salesforce Enterprise Architect Lead
5 days ago
Stockholm, Stockholm, Sweden Capgemini Full timeAt Capgemini, we are seeking a highly experienced and skilled Salesforce Enterprise Architect Lead to join our team in the Nordic region. In this role, you will be responsible for leading complex multi-cloud transformations and sales pursuits as part of our global Salesforce community and CTO Network.This is an exceptional opportunity to collaborate and...
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Enterprise Service Management Specialist
5 days ago
Stockholm, Stockholm, Sweden Tietoevry Full timeAbout the RoleAt Tietoevry, we are looking for an experienced Enterprise Service Management Specialist to join our team.The successful candidate will work with our clients to develop creative solutions using ServiceNow ITSM, HR, and IRM modules.You will collaborate with international teams to implement integrations using REST API or Integration Hub and...
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Cloud Architecture Expert
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeWe are TN Sweden and we are seeking a Cloud Architecture Expert to join our team.About the TeamWe are part of the new SAP Customer Services & Delivery board and work closely with our Architects across the Nordic region.Our mission is to simplify and modernize IT landscapes reducing complexity and operational costs while fostering innovation and efficiency to...
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Cyber Security Expert – Tech Delivery
1 hour ago
Stockholm, Stockholm, Sweden TN Sweden Full timeAbout the RoleWe are looking for a skilled Cyber Security Expert to join our team in Stockholm. As a key member of our Cyber Security Engineering unit, you will play a crucial role in shaping the tech delivery of H&M, enabling project and product teams to develop secure products and services.You will provide specific security competence in core tech domains,...
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Delivery Executive
2 weeks ago
Stockholm, Stockholm, Sweden Remote Technology Sweden AB Full timeAs Delivery Executive, you will lead one or more of Zafin's client relationships, technology innovation with responsibility for client engagement, end-to-end delivery, and customer success.The role reports to the Chief Customer Officer.Responsibilities:1. As Delivery Executive, lead end-to-end corporate and institutional pricing & billing program delivery,...
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Solution Delivery Expert
5 days ago
Stockholm, Stockholm, Sweden Aras Corp. Full timeAs a key member of the Aras Corp. team, you will be responsible for driving the delivery of high-quality PLM solutions that exceed customer expectations. This will involve leading technical implementation teams, developing solutions, and building consensus across all stakeholders to ensure timely and successful delivery of technology aligned with business...
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Enterprise IT Service Manager
2 days ago
Stockholm, Stockholm, Sweden Wise IT AB Full timeWe are looking for an experienced Enterprise IT Service Manager to join our team at Wise IT AB.In this role, you will be responsible for leading our teams in managing hybrid cloud environments, optimizing servers, storage, and networks. Your goal will be to drive innovation, ensure stability, and navigate change in a dynamic IT landscape.Some of your key...
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IT Services Delivery Lead
5 days ago
Stockholm, Stockholm, Sweden Koneo AB Full timeKoneo Consulting is looking for a highly skilled IT Services Delivery Lead to join its team. As a key member of the organization, you will be responsible for ensuring seamless IT operations and delivering exceptional user experiences across multiple locations.The ideal candidate will have a deep understanding of IT service management, technology solutions,...
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Enterprise Solution Designer
5 days ago
Stockholm, Stockholm, Sweden Tietoevry Full timeOur TeamWe are a team of experienced professionals who are passionate about delivering exceptional results for our clients. We believe in collaboration, innovation, and continuous learning. If you share our values and are looking for a challenging and rewarding role, we encourage you to apply.About the JobWe are looking for a seasoned Enterprise Solution...
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Enterprise Sales Expert
1 day ago
Stockholm, Stockholm, Sweden Motorica Full timeEnterprise Sales Expert - Animation TechnologyMotorica is seeking an experienced Enterprise Sales Expert to drive growth and expansion within the animation technology space.This role requires a deep understanding of AA+/AAA game studio operations, animation pipelines, and enterprise-level challenges in the gaming industry.Key Responsibilities:Lead strategic...
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Service Delivery Manager
1 hour ago
Stockholm, Stockholm, Sweden Banqsoft Full timeWe're seeking an accomplished Service Delivery Manager to lead our Professional Services team in Banking & Credit Services. In this dynamic environment, you'll play a key role in creating solutions that enhance customer experiences and drive innovation.As a seasoned leader, you possess hands-on knowledge of project management, service management, or customer...
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Service Delivery Director
1 day ago
Stockholm, Stockholm, Sweden Liberty Towers Full time**Job Overview:**Liberty Towers seeks a skilled Account Success Strategist to drive revenue growth, improve customer satisfaction, and optimize service delivery.Manage client relationships, develop strategic account plans, and ensure contractual governance.Responsibilities:Client Relationship Management & Service DeliveryDevelop and maintain strong...
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Digital Brand Services Expert
5 days ago
Stockholm, Stockholm, Sweden Corporation Service Company Full timeCORPORATION SERVICE COMPANY (CSC) is a global business, legal, and financial services company based in Wilmington, Delaware, USA.About the PositionWe are seeking a Digital Brand Services Expert to join our Digital Brand Services team. As a key member of our customer-facing team, you will be responsible for delivering exceptional client service by responding...
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Enterprise Software Implementation Manager
5 days ago
Stockholm, Stockholm, Sweden Aras Corp. Full timeThis Solution Delivery Expert role offers a unique opportunity to join a dynamic, open-minded, and international team at Aras Corp. As a key contributor, you will be responsible for delivering high-quality PLM solutions that meet customer requirements.Your primary responsibilities will include leading technical implementation teams, transforming customer...
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Senior Enterprise Solution Architect
2 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeTN Sweden is seeking a Senior Enterprise Architect to lead digital transformation using cutting-edge SAP technologies.About the PositionThe position is available for all SAP locations in the Nordics.We are part of the new SAP Customer Services & Delivery board and work closely with our Architects across the Nordic region.As a Senior Enterprise Architect you...