Customer Success Expert

5 days ago


Stockholm, Stockholm, Sweden Alva Labs Full time
Talent Acquisition Specialist

As a Talent Acquisition Specialist at Alva Labs, you will play a crucial role in driving the hiring process for our clients. Your primary responsibility will be to cultivate strong relationships with decision-makers and key stakeholders, ensuring that Alva is seen as a strategic recruitment partner.

You will work closely with our customers to understand their objectives, challenges, and expectations, and provide them with tailored solutions to meet their hiring needs. This will involve driving adoption and usage of our platform to unlock upsell opportunities and managing a diverse portfolio of customers across various sectors, sizes, and markets.

Responsibilities:

  • Cultivate relationships with customers' decision-makers and key stakeholders.
  • Interact with stakeholders at all levels, understanding their objectives, challenges, and expectations.
  • Drive adoption and usage of Alva to unlock upsell opportunities.
  • Manage a diverse portfolio of customers.

Requirements:

  • A background in Recruitment or Customer Success, with experience in stakeholder management.
  • Able to thrive in an ambitious environment.
  • Fluency in English, with Swedish being a requirement.


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