Client Service Partner

13 hours ago

Stockholm, Stockholm, Sweden Corporation Service Company Full time

Job Title: Client Service Partner

Job Summary:

We are seeking a highly skilled Client Service Partner to join our team at Corporation Service Company. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, managing their digital assets, and working closely with our Product Managers to drive business growth.

Key Responsibilities:

  • Provide top-notch customer service to internal and external clients, ensuring their needs are met and exceeded.
  • Manage a portfolio of domain names, trademarks, and brand protection services to safeguard our clients' global internet brands.
  • Take and fulfill orders, partnering with clients to become their trusted advisor and driving revenue growth.
  • Identify new revenue opportunities and enhancements to product offerings, collaborating with our Service Support teams to complete customer orders.
  • Assist Product Managers with brand launches, problem-solving, product development, and troubleshooting.
  • Stay up-to-date on industry changes and new product offerings, communicating this information to clients and internal stakeholders.
  • Conduct research and analysis of customer data to inform business decisions.

Requirements:

  • Fluency in English and Swedish is required.
  • Experience in a similar customer service-oriented role is advantageous.
  • Outstanding written and verbal communication skills.
  • Strong Microsoft Office skills, including MS Excel, Word, and Outlook.
  • Ability to work independently and as part of a team.
  • Exceptional organizational skills, with the ability to prioritize work and manage multiple tasks under pressure.
  • Previous experience in producing high-quality results with attention to detail.
  • Ability to be direct, open, and honest when dealing with customers and colleagues.

What We Offer:

At Corporation Service Company, we offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

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