Field Service Engineer
2 weeks ago
At Abbott, we're committed to helping you live your best possible life through the power of health. Our mission is to understand that the first step to living your best life is good health.
Our solutions are used in healthcare institutions, physician offices, emergency rooms, and laboratories thousands of times every day, in practically every country around the world. Our test results are often the "start" button for patient care decision-making – influencing 70% of critical healthcare decisions for millions of people worldwide.
The role of a Field Service Engineer is crucial in ensuring our customers receive top-notch service. In this role, you will be responsible for performing field service, planned maintenance activities, hardware upgrades, and assisting with installations and deinstallations.
Key Responsibilities:
- Schedule and perform planned maintenance (PM) activities.
- Troubleshoot technical problems and perform hardware upgrades.
- Assist with instrument installations and deinstallations.
- Identify customer needs, propose solutions, and resolve problems.
- Provide service reports and documentation to the customer after service.
- Maintain a high level of customer satisfaction and accountability.
Qualifications:
- A degree in medical, electrical, mechanical, or medical technology is preferred.
- Strong analytical, technical, and innovative skills.
- Results-oriented with a strong attention to detail and quality.
- Ability to assimilate technical information and drive resolution of issues.
- Proficiency in using analytical tools and software.
- Attention to detail and a concern for quality.
- Customer-oriented and trustworthy.
- Strong verbal and written communication skills with excellent customer-facing capabilities.
- Fluency in Swedish and English.
Abbott provides a varied, challenging, and international position in a dynamic and pleasant working environment. In our organization, you can count on excellent primary and secondary benefits, a positive working atmosphere, a personal growth plan, extensive training opportunities, and good career perspective.
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