ServiceNow Implementation Lead

14 hours ago


Stockholm, Stockholm, Sweden Tietoevry Full time

About Us

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Tietoevry Tech Services is responsible for modernizing our customers' IT landscapes to drive efficiency, agility, and innovation. We work closely with our customers to understand their needs and deliver tailored solutions that meet their goals.

We are looking for a highly skilled ServiceNow Architect to join our team. As a ServiceNow Architect, you will be responsible for planning, designing, and delivering ServiceNow implementations in client-facing roles.

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Your Responsibilities

  • Plan and design ServiceNow implementations that meet customer needs and exceed expectations.
  • Develop technical solutions that align with customer strategies and goals.
  • Oversee the delivery roadmap, providing accurate estimates and timelines, and maintaining solution integrity throughout the process.
  • Collaborate with Tietoevry's vendors and delivery partners to ensure timely and high-quality solution delivery.
  • Communicate effectively with both business and technical partners, staying updated on industry trends, new ServiceNow features, and third-party solutions.
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Your Profile

  • Strong knowledge and expertise of ServiceNow ITSM with good understanding of CSM and HR.
  • Good knowledge about ServiceNow On-Premise implementation.
  • Ability to create client-specific solutions leveraging industry best practices.
  • Working knowledge of architectural frameworks such as TOGAF.
  • Excellent knowledge of various common integration solutions.
  • Ability to communicate effectively articulating technical decisions to business and technical partners.
  • Fluency in Swedish and English language.
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We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.
  • The opportunity to work with a leading IT services company in the Nordic region.


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