Technical Support Lead

10 hours ago


Stockholm, Stockholm, Sweden Sigenergy Full time

Sigenergy is seeking a Technical Support Lead to join our team. In this role, you will be responsible for providing technical support to our customers and internal stakeholders.

Main Responsibilities:
  1. You will provide fast and uncomplicated assistance to customers and installers via telephone and email.
  2. You will troubleshoot technical issues and provide solutions to resolve customer problems.
  3. You will collaborate with cross-functional teams to ensure successful issue resolution.
Requirements:
  • Bachelor's degree in Electrical Engineering or a related field; Master's degree preferred.
  • Minimum 5 years of experience in technical support and service strategy development.
  • Strong technical knowledge of PV solar & ESS systems.


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