Delivery Manager in Professional Services

7 hours ago


Stockholm, Stockholm, Sweden Banqsoft Full time

In this exciting role as a Team Manager in Professional Services, you will have the opportunity to lead a team of skilled professionals in the Banking & Credit Services area. Our goal is to transform how clients manage and grow their financial services, and we need your expertise to drive this transformation.

The ideal candidate has a proven track record of managing complex deliveries, projects, customer collaborations, and communications. You will work closely with the Business Unit Manager, Team Managers, and other stakeholders in the Business Area to ensure the team's success and performance. You will also be responsible for full operational and performance responsibility for the team, covering the entire employee lifecycle, including recruitment, development, off-boarding, and financial management such as budgets and forecasting.

You will be responsible for driving improvements in customer satisfaction through regular collaboration with customers. Additionally, you will own essential meeting arenas internally to drive improvements across the business unit and identify opportunities for process enhancements and framework creation to strengthen our position as an efficient and reliable partner for our customers.

Our Expectations
  • Demonstrable hands-on knowledge and skills in one of the areas: project management, service management, or customer success management.
  • Experience and/or strong desire to build and lead high-performing teams.
  • Experience and/or strong desire to establish frameworks and best practices based on market best practice and lessons learned.


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Head of IT Service Management, StockholmIntrum is seeking a strategic leader to lead and transform our IT service delivery and operations as Head of IT Service Management.This role requires a deep understanding of ITIL frameworks and their application in a large-scale IT environment. The successful candidate will oversee the IT service management function,...


  • Stockholm, Stockholm, Sweden Banqsoft Full time

    Role SummaryThe Team Manager will lead a high-performing team in our Professional Services unit, working closely with customers to ensure progress and gather feedback. Key responsibilities include full operational and performance responsibility for the team, covering the entire employee lifecycle.Recruitment, development, off-boarding, and financial...


  • Stockholm, Stockholm, Sweden Nixu Corporation Full time

    Nixu Corporation is seeking an experienced IT services professional to fill the role of Managed Cybersecurity Service Delivery. In this capacity, you will be responsible for collaborating with sales teams, production departments, and customers to develop and implement comprehensive solutions that meet their specific needs.As a key member of our team, you...


  • Stockholm, Stockholm, Sweden SAVR Full time

    Savvy individuals who thrive in dynamic settings are encouraged to apply for this exciting opportunity as a Service Delivery Professional. In this pivotal role, you'll work closely with cross-functional teams to deliver seamless customer experiences from start to finish. Key responsibilities include:Becoming a product expert to provide effective assistance...


  • Stockholm, Stockholm, Sweden Redeploy AB Full time

    Redeploy AB is a rapidly growing public cloud company that specializes in platform engineering and operations. We help our customers simplify their infrastructure and speed up application delivery by leveraging Infrastructure as Code, container-based services, CI/CD, and Kubernetes.As a key member of our Operations team, you will be responsible for...


  • Stockholm, Stockholm, Sweden DLL - Financial Solutions Partner - Part of Rabobank Full time

    About the RoleWe are seeking an experienced Operations Management professional to join our team as the Service Delivery Manager for the Nordics. In this role, you will be responsible for overseeing a team of 16 members across Norway, Sweden, and Denmark. Your key responsibilities will include setting and executing strategy, driving process improvements, and...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are seeking a highly skilled Service Delivery Manager for Data Solutions to join our team at TN Sweden.As a Service Delivery Manager, you will be responsible for managing existing customers throughout the contract's life cycle.Data Platforms consists of five service areas: Industry Messaging, Billing & Invoice, Data Services, Debt Register &...


  • Stockholm, Stockholm, Sweden Wipro Full time

    Job SummaryWe are seeking an experienced IT Service Delivery Manager to join our Nordics subsidiary in Stockholm.As a key member of our team, you will be responsible for providing application support and development services to our customers. This role requires strong technical skills, as well as good learning functional skills.


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are seeking an experienced IT Service Delivery Manager to join our team, responsible for ensuring the smooth functioning of our cloud infrastructure. In this role, you will be responsible for managing operational incidents, planning and coordinating changes, and driving service improvement through problem management.You will work closely with our...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    About Redeploy RunWe help our customers simplify their infrastructure and speed up application delivery by providing expert platform engineering and operations services.Job Description:The Operations Lead will take the lead in ensuring the success of our Cloud Operations team and Managed Service offering. This role requires strong leadership, customer...


  • Stockholm, Stockholm, Sweden Gordon Delivery Full time

    Job Summary:We are seeking a highly skilled Transportation Planner to join our team in Stockholm. The successful candidate will be responsible for planning, coordinating, and managing transportation activities to support our business objectives.Key Responsibilities:Plan and manage transportation needs, including receiving and processing customer...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We are looking for a seasoned Technical Service Delivery Manager to oversee the successful implementation and delivery of ServiceNow solutions. As a key member of our technical services team, you will be responsible for managing projects from inception to completion, ensuring timely delivery, and meeting client expectations.Your extensive experience with...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    At TN Sweden, we're committed to delivering exceptional service and supporting our clients in achieving their goals. As a Service Delivery Project Manager, you'll play a vital role in leading project execution and team management.Company OverviewWe understand the importance of transportation networks and strive to provide innovative solutions that meet the...


  • Stockholm, Stockholm, Sweden Avance Consulting Full time

    Director of IT ServicesIn this role as the Incident Response Director, you will be responsible for designing, implementing, and continuously improving the incident response process to ensure operational stability, efficiency, and alignment with business objectives. This role involves identifying areas for improvement within the incident response lifecycle,...


  • Stockholm, Stockholm, Sweden Nixu Corporation Full time

    At Nixu Corporation, we're committed to providing exceptional managed cybersecurity services to our clients. As a Managed Cybersecurity Service Delivery professional, you'll play a critical role in ensuring the successful delivery of these services.As a key member of our team, you'll work closely with sales teams, production departments, and customers to...


  • Stockholm, Stockholm, Sweden PwC Sverige Full time

    PwC Sverige is a leading professional services firm that provides expertise to help organizations achieve their goals.Job OverviewWe are seeking a highly motivated Delivery and Operations Manager to join our team. As a key member of Internal Firm Services, you will be responsible for ensuring the smooth operation of our organization, while delivering value...


  • Stockholm, Stockholm, Sweden CBRE Full time

    As a Service Delivery Director at CBRE, you will lead the Guest Services team and take charge of developing reception services for external guests and clients. This role involves managing front office experiences, developing processes, and standards with stakeholders and management.Key ResponsibilitiesManage and deliver high-quality front office experiences,...


  • Stockholm, Stockholm, Sweden Gordon Delivery Full time

    Join our dynamic team at Gordon Delivery as a Transportation Planner! We are seeking an experienced professional to optimize our transportation network and drive cost-efficiency while exceeding customer expectations.Key Responsibilities:Plan and coordinate transportation activities to support Gordon's growth plan.Develop and implement transportation planning...


  • Stockholm, Stockholm, Sweden Ab Electrolux Full time

    About the Role:At Ab Electrolux, we are seeking a seasoned professional to lead our SAP service delivery operations in Europe. As SAP Delivery Excellence Manager, you will be responsible for ensuring high-quality support and maintenance services for our SAP applications.Your primary goal will be to manage the overall delivery of SAP application support and...


  • Stockholm, Stockholm, Sweden Redeploy AB Full time

    At Redeploy AB, we believe in making cloud adoption faster and easier for our customers. To achieve this goal, we need a talented Service Delivery Manager to lead our Operations team.About the RoleThis is an exciting opportunity to combine leadership, customer relationship management, and technical oversight to drive outstanding outcomes for our customers....