Strategic Operations Manager

4 days ago


Gothenburg, Västra Götaland, Sweden Textalk Full time
About the Role

We are seeking a highly skilled Strategic Operations Manager to join our team at Textalk. This role will play a crucial part in refining our processes, implementing technical solutions, and collaborating closely with our CEO and teams.

Main Responsibilities
  • Business Development: Identify opportunities to expand our offerings across platforms like Abicart, Prenly, and Webarch.
  • Collaborate with Stakeholders: Refine value propositions and deliver impactful solutions.
Process Optimization:
  • Analyze workflows to uncover inefficiencies and implement automation tools.
  • Drive initiatives to improve speed, quality, and efficiency in operations.
  • Leverage AI-driven tools to optimize repetitive tasks and enhance productivity.
Technical Implementation:
  • Design, test, and execute automation workflows using tools like Zapier and Make. Experience with Intercom is highly beneficial.
  • Develop prototypes to improve user experiences and streamline internal processes.
  • Act as a hands-on innovator, implementing changes directly where needed.
Leadership and Collaboration:
  • Work closely with the CEO to align operational initiatives with strategic goals.
  • Support managers and project leaders to ensure cross-functional collaboration and success.
  • Bridge leadership and teams to drive projects forward and foster alignment.
Data-Driven Decision Making:
  • Monitor and report on KPIs to evaluate the success of process improvements.
  • Use analytics and AI insights to guide decision-making and identify new opportunities.


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