Business Growth Associate

14 hours ago


Stockholm, Stockholm, Sweden Treyd Full time
Job Summary

Treyd is a rapidly growing B2B fintech company that offers innovative solutions to help businesses supercharge their growth. Our sell first, pay suppliers later model provides a unique approach to payment processing, enabling a shift towards more sustainable freight options with reduced CO2 emissions.

We are seeking a skilled Customer Success Associate to join our dynamic team, playing a pivotal role in accelerating sales growth and maintaining strong customer relationships.

Key Responsibilities
  1. Own a book of business, serving as the primary point of contact for clients to understand their requirements and deliver high-quality services.
  2. Ensure customers stay engaged with Treyd, securing active credit limits and facilitating orders in a structured and proactive manner.
  3. Identify opportunities to increase customers' usage of our services or potential risks within accounts.
  4. Engage with diverse customer segments, including D2C brands, multi-brand retailers, distributors, and wholesalers, each with unique credit needs and purchasing behaviors.
  5. Drive internal initiatives to enhance client-facing experiences, such as increasing Trustpilot reviews and customer case studies.
Requirements
  • Minimum 2 years of experience in customer success, support, account management, or similar roles.
  • Exceptional English communication skills.
  • Good understanding of basic financial metrics.
  • Ambitious drive to smash team goals.
  • Passionate with a can-do attitude and willingness to go the extra mile.
What We Offer
  • Attractive benefits package, including equity options.
  • Opportunity to join at an early stage, setting the foundation and culture together with the rest of the diverse team.


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