Nordics Consumer Experience Manager

2 days ago


Stockholm, Stockholm, Sweden Swedish Match - Stockholm Full time

Becoming a part of our Nordic journey towards a smoke-free future.

We're a leading company in the industry, with over 200 years of experience. Our mission is to deliver a smoke-free future, and we're looking for talented individuals to help us achieve it.

About the Role:

The Nordics Consumer Experience Team is seeking a skilled CX Programs Specialist to join their team. As a key member, you'll be responsible for identifying business opportunities and developing consumer programs that address consumer pain points.

You'll work closely with cross-functional teams to ensure successful execution of acquisition and retention initiatives. Your analytical thinking and problem-solving abilities will be essential in driving business growth and delivering results.

Your Key Skills:

  • University degree or equivalent in Business Management / Marketing, Engineering / Tech or Finance
  • At least 4+ years of experience in Marketing / Business Development / Consumer experience (preferably in FMCG)
  • Fluency in English is a requirement for this role. Knowledge of Nordic language would be an advantage
  • Strong analytical thinking and problem-solving abilities paired with strong implementation skills while being at ease with working with different markets at a fast pace
  • Excellent project management skills, ability to work both independently and in team-based environments


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