
Product Support Professional
4 days ago
We are seeking a highly motivated Product Support Professional to join our team at Cytiva Sverige AB.
This role involves providing product and application support to customers, ensuring their technical needs are met while also driving business growth through sales opportunities.
The ideal candidate will have a strong background in life sciences, excellent communication skills, and the ability to work collaboratively with cross-functional teams.
Key Responsibilities:- Customer Support:
- Respond to customer inquiries and feedback via various channels.
- Apply questioning techniques to identify request nature.
- Advise sales staff on customer inquiries and feedback outcomes.
- Life sciences degree (PhD or equivalent experience).
- Fluent English language skills.
- Prior scientific and laboratory experience with expertise in Lab Filtration products.
- Excellent written and verbal communication skills.
- Team-oriented and customer-focused individual.
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