
Store Experience Specialist
5 days ago
Our mission is to create a captivating store experience for our customers through innovative store concepts. This involves offering a premium product experience, personalized service, engaging experiences, and an inspiring store design.
To help us achieve this goal, we're seeking experienced Sales Advisors or Junior Department Managers who are passionate about fashion and can deliver exceptional customer service.
Key Responsibilities:
- You will inspire our customers by promoting campaigns, offers, and activities, and delivering a great customer experience that contributes to the sales and profit goals of your store.
- You will provide and receive honest feedback to support not only your development but also your colleague's development.
- You will follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Requirements:
- A genuine interest and passion for fashion and trends.
- A genuine interest in sales and profit KPIs for your department.
- Formal or informal leadership experience.
- A customer-centric mindset and love to provide the customer with personalized customer service.
- Self-motivated, results-oriented, strategic & have a get it done attitude.
- A positive and friendly approach and enjoy working in a fast-paced environment.
- A team player with a flexible approach.
Benefits:
We offer both temporary and permanent contracts for 30 hours/week and 8 hours/week. These positions are based in Stockholm and you should be able to work during store opening hours. Basic language skills in Swedish or English are required.
Extensive development opportunities around the globe are offered. All employees receive a staff discount card, usable on all H&M Group brands in stores and online.
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