D365 CRM Technical Solutions Specialist

7 hours ago


Gothenburg, Västra Götaland, Sweden AB Volvo Full time

Job Description:

The position of D365 CRM Technical Solutions Specialist is open within the Volvo Group's digital transformation team. As a specialist, you will contribute to the development of crucial products on a global scale, utilizing cutting-edge technologies and state-of-the-art training programs.

Key responsibilities include designing solutions that leverage standard functionalities of Microsoft Dynamics 365 CRM, facilitating workshops to develop business requirements, and collaborating with stakeholders to understand business needs and processes.

A successful candidate will have experience in MS Power Platform and Azure Cloud, as well as excellent communication skills to convey technical information to non-technical users. Additionally, they should be able to adapt to different end-user learning styles and possess strong analytical and problem-solving skills to assess complex business processes.

The ideal candidate will have a Bachelor's Degree in Computer Science or an equivalent combination of education, training, and experience. We offer a collaborative environment, clear career path, and extensive development opportunities, including mentoring and coaching programs.

Requirements:

  • 3+ years Microsoft D365 CRM implementation experience
  • Experience configuring Microsoft D365 CRM modules, including Customer Service, Field Service, and modern communication channels
  • Experience in MS Power Platform and Azure Cloud
  • Excellent communication skills and ability to convey technical information to non-technical users

What We Offer:

  • Impact on the development of crucial products on a global scale
  • Participation in international projects and different pieces of training
  • Steep learning curve with a state-of-the-art and individualized training program
  • Clear career path and extensive development opportunities


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