Head of Production Systems

4 weeks ago


Helsingborg, Skåne, Sweden HelloFresh Full time

About the Role

We are seeking a highly skilled and experienced Head of Production Systems to join our Operations team at HelloFresh. As a key member of our team, you will be responsible for coordinating and managing our warehouse technology infrastructure in the Nordics.

You will lead a team responsible for ensuring that all our warehouse systems and its functioning tools are as per warehouse standards. You will also be responsible for defining strategic programmes along with our Global counterparts for Warehouse Continuous Improvements and Innovation management to support our Operations.

You will work within our Production team and report to the Director of Fulfillment Operations.

Key Responsibilities

  • Act as Product Manager for various Warehouse systems and applications such as Warehouse Management Systems (WMS), Production Control Systems (PCS), among others, that are critical for our Operations and upcoming Strategic Fulfillment Projects.
  • Design, implement and lead warehouse solutions for Operational and Business requirements.
  • Lead System Implementation projects where automation and robustness would be a key focus.
  • Be a key stakeholder in cross-functional projects supporting Top Line and Bottom Line business roadmap, scopes and visions.
  • Conduct effective Root Causing and Analysis for Warehouse systems issues and drive actionable solutions.
  • Lead, develop and grow your own team of Production Systems Analysts supporting 2 DC's and work closely with Production Support technicians.
  • Implement and monitor team KPIs and ensure that our overall Operational performance is performing seamlessly.
  • Be the final local point of contact in the escalation process in the event of a warehouse systems failure.
  • Create the system's roadmap and strategy in accordance with the local market requirements which would include extensive collaboration with our Global stakeholders and targeting best practices from other markets.
  • Work together with the Operational Excellence team to drive improvements around the warehouse systems, processes and aim for continuous improvements for our Products.

About You

  • Master's or Bachelor degree preferably in Engineering or Supply Chain. Experience in a Production or Industrial environment is seen as an advantage.
  • 5+ years experience working with warehouse technologies or Supply Chain Tech applications.
  • Experience in an ERP system.
  • Data driven mindset with strong business acumen and advanced analytical capabilities (e.g. Excel, Google Sheets, SQL, Tableau).
  • Previous leadership experience leading a team of at least 2.
  • Experience in leading projects and working in cross-functional teams with experience in agile project management methodologies.
  • Strong critical thinking and decision-making skills with the ability to troubleshoot and solve operational problems in a proficient manner.
  • Strong inner drive, structured and with the ability to enthuse and cooperate.
  • Proactive, ambitious, and assertive: you think beyond the scope of a given assignment - A 'Doer'.
  • Self-Motivated: Desire to learn. Take initiatives and be self going.
  • Availability to travel to Norway once a month.
  • Fluency in English and preferably Swedish.

What We Offer

  • A significant discount on your weekly HelloFresh box.
  • Annual learning and development budget.
  • Comprehensive relocation assistance to move to the Nordics plus visa application support.
  • Mental health support through online subscriptions.
  • Monthly pension scheme including health insurance benefits.
  • A diverse and vibrant international environment of 35+ different nationalities.
  • The chance to have a significant impact on one of the fastest-growing technology companies in Europe.
  • Additional perks: Company events and parties, fruit & snacks in the office and breakfast every Tuesday.


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