Salesforce Application Manager

5 hours ago


Danderyds Kommun, Sweden Tobii AB Full time

Job Description

We are seeking an experienced Application Specialist (Salesforce) to join our team at Tobii AB. As a key member of our IT department, you will play a critical role in developing and maintaining our Sales & Marketing application services, focusing on our CRM system, Salesforce. Your primary responsibilities will include consulting with business stakeholders to identify technical solutions for their needs, collaborating with Global IT colleagues to consider the bigger picture in the overall system/data landscape and its impact on the business, and resolving incidents, service requests, and problems for our business applications as 2nd/3rd-level support.

Your Key Responsibilities:

  • Identify and implement technical solutions to meet business needs, working closely with Global IT colleagues to ensure seamless integration with existing systems.
  • Collaborate with IT Core Infrastructure and IT Operations teams to install, configure, maintain, restore, or upgrade business applications.
  • Prioritize, develop, test, deploy, communicate, and document changes and releases to ensure smooth operation of our Sales & Marketing application services.
  • Ensure that application permissions are set up on a need-to-know/use basis and perform access control reviews to verify proper licenses for all users.
  • Support service owners in defining strategies to develop our application services further, ensuring alignment with business objectives.

Requirements:

  • Proven experience in Salesforce Sales Cloud and Salesforce Flow.
  • Strong knowledge of business applications and their system architecture (e.g., CRM, ERP, communication & collaboration tools, HR systems), integrations, processes, and best practices.
  • Bachelor's degree in Computer Science, Data Science, Business Intelligence, Information Technology, Economics, or similar.
  • Excellent business analysis skills: identify business requirements, consult stakeholders, find solutions with them.
  • Fluent English language skills (verbal and written); able to communicate clearly with users and colleagues within Global IT.
  • Demonstrate agile way of working and data literacy.

Benefits:

We offer a dynamic work environment where you can wear high heels or flip-flops and be comfortable at work. We're looking for a good personal fit, and we believe that diversity is the spice of life. As a valued member of our team, you will enjoy a competitive salary range of $80,000 - $110,000 per year.



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