
Cloud Architect Advisor
4 days ago
About the Role
The role of a Technical Account Manager at ENGINEERINGUK is to act as a trusted advisor and cloud operations architect for our Enterprise Support customers. You will have a direct impact in helping them gain the most value from cloud technology.
As a Technical Account Manager, you will craft and execute strategies to drive adoption and use of AWS services, providing advocacy and strategic technical guidance to help plan and build solutions using best practices. The close relationships developed with customers allow advisors to understand their business/operational needs and technical challenges, helping them achieve the greatest value from AWS.
Key Responsibilities:
- Develop trusting relationships with customers, understanding their business needs and technical challenges
- Build solutions, provide technical guidance, and advocate for customers
- Drive technical discussions regarding incidents, trade-offs, and risk management
- Solve problems across different customers as they migrate workloads to the cloud
You will partner with some of the most iconic businesses in the country, ranging from rising startups building their business from scratch through to large enterprises going through significant transformation. Advisors provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.
BASIC QUALIFICATIONS:
- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.
- Understanding of operational parameters and troubleshooting for 2 or more of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development
- Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences
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