Application Support Expert

7 hours ago


Stockholm, Stockholm, Sweden TN Sweden Full time

We are looking for an experienced Application Support Expert to join our Group IT Enterprise Systems team in Stockholm. The successful candidate will be responsible for the operational management of group-wide used Enterprise Applications, ensuring a smooth delivery of IT services towards end-users. Key accountabilities include ensuring correct support flow of requests and incidents, follow-up on customer satisfaction and application costs, correct documentation and monitoring of assigned applications, and contribution in development projects and on-boarding of new applications.

Requirements

To succeed in this role, you should have a Bachelor degree in IT or an equivalent apprenticeship, good understanding of IT operations (e.g., ITIL), willingness to travel internationally, and fluent communication in English. Preferred background includes experience in Application Management, ERP solutions Workday and/or Microsoft Dynamics 365, and Microsoft 365 products.



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