Customer Experience Representative

1 week ago


Stockholm, Stockholm, Sweden Transcom AB Stockholm - Stockholm Full time

We are seeking a skilled customer experience specialist to join our team at Transcom AB Stockholm. As a Digital Customer Service Specialist, you will be responsible for delivering world-class service to our clients' customers across various industries.

About the Role

You will be part of an inclusive, international environment where you feel welcomed, encouraged, and supported from day one. We invest in you and your future.

Main Responsibilities
  • Offering tailored solutions, advice, and information to customers via phone, email, or chat.
  • Collaborating with colleagues to achieve business objectives and enhance customer satisfaction.
  • Providing assistance with issues related to products, services, or orders.
  • Maintaining accurate records of customer interactions and transactions.
  • Contribute to ongoing improvement of processes and procedures.

To succeed in this role, you'll need excellent communication skills, empathy, and problem-solving abilities. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you



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