Sweden and Norway Operations Manager

3 hours ago


Gothenburg, Västra Götaland, Sweden Cyrillus Full time

Cyrillus is excited to announce an opportunity for a seasoned Technical Specialist to join our team in Sweden and Norway. This role demands a deep understanding of technical matters and excellent communication skills to provide top-notch support to our sales teams and customers.

Job Description:

The successful candidate will be responsible for:

  • Offering expert technical guidance and training to customers and installers
  • Managing and resolving customer complaints in a timely and professional manner
  • Creating and maintaining accurate and comprehensive technical documents, including data sheets and functional descriptions
  • Networking with industry associations and standardization committees to stay abreast of the latest developments
  • Updating and maintaining databases related to ecological and sustainability certification
  • Engaging in technical meetings within the company, sharing knowledge and best practices
  • Working closely with the sales team to deliver training and provide valuable insights
  • Maintaining CRM data accuracy and contributing to Internal Quality Control (IQC)
  • Conducting market research and analysis to inform business decisions
  • Designing and executing product field tests and trial installations


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