Factory IT Specialist for High Voltage Products

4 days ago


Ludvika, Dalarna, Sweden Hitachi ABB Power Grids Full time

Hitachi Energy is a global technology leader that advances a sustainable energy future. Our High Voltage Products team in Ludvika develops innovative and reliable solutions for power transmission and distribution worldwide.

Key Role
  • Provide tailored IT solutions as a Site IT/OT Service Delivery Specialist.
  • Manage IT infrastructure, applications, and ticket escalations.
  • Support office and shop floor IT/OT assets.
Responsibilities
  • Act as a point of contact for IT supplier and CDC teams.
  • Manage ticketing, triage, and escalation processes.
  • Ensure machine connectivity with network core switches.
  • Manage specific applications and vendor coordination on software and network connectivity.
Requirements
  • 3-5 years of work experience in a similar role.
  • Fluency in English and Swedish.
  • Experience in process management, business process improvement, or value stream mapping.
Tools and Methodologies
  • MS Office Products - Excel, Word, SharePoint, Teams, Outlook.
  • SNOW Service Now Enterprise IT Management Platform.
  • SAP S4Hana.
  • ITIL 4, PM/Agile PM, COBIT methodologies.
What We Offer
  • Collective agreement.
  • Flexible working time.
  • Health care and wellness allowance.
  • Fantastic career possibilities within Hitachi Energy globally.
  • Mentorship to support you throughout the onboarding phase.


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