
Community Experience Manager
4 days ago
We are seeking a skilled Community Manager to bridge the gap between our player community and the development team. The ideal candidate will have deep game knowledge, thrive on engagement, and want to help shape the player experience.
Duties and Responsibilities- Manage Community Platforms - Oversee and engage with players on forums, Reddit, Discord, Steam, and modding communities.
- Player Feedback & Sentiment Analysis - Gather and compile community feedback, providing valuable insights to the development team.
- Plan & Support Developer Engagement - Organize and facilitate developer-led activities such as live streams, Q&As, AMAs, and in-person events.
- Support Marketing & Product Initiatives - Assist in community-involved marketing campaigns and ensure smooth collaboration between the dev team and product team.
- Moderation & Community Oversight - Oversee forums, Steam Workshop, and community spaces, including planning dev diaries and managing community ambassadors.
- Community Programs & Modding Support - Help organize modding events and other initiatives that involve the developer team.
- Crisis & Release Management - Support game launches, updates, and crisis situations from a community perspective.
- Beta Programs & Bug Reporting - Manage beta testers, collect feedback, and assist QA with testing and bug reporting when possible.
- Cross-Team Collaboration - Work closely with Community Programs Managers, Social Media Specialist, and Influencer Management teams to ensure alignment with studio goals.
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