
Complaint Resolution Specialist
3 days ago
We are seeking a skilled Complaint Resolution Specialist to join our team at Transcom. As a VOC Agent, you will play a critical role in handling and resolving customer complaints and escalations, ensuring that our clients' customers receive timely and effective resolutions.
\Your responsibilities will include managing cases from start to finish, communicating with customers across multiple channels, investigating and analysing cases thoroughly, deciding on case resolutions, collaborating with internal teams, and contributing to process improvements.
\To succeed in this role, you must be a strong communicator with excellent written and verbal skills, a customer-focused mindset, and a structured approach to managing multiple cases efficiently. You will have an analytical problem-solving ability to assess complaints and find the best solutions while maintaining professionalism, resilience, and empathy in handling complex cases.
\As a valued member of our team, you can expect:
\- Opportunities for career growth and professional development
- A comprehensive training program to equip you for success
- A competitive compensation package
- A dynamic and inclusive work environment
- Access to state-of-the-art facilities, including a gym and sauna
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Complaint Resolution Specialist
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob Overview:Karo Healthcare is a leading player in the healthcare industry, dedicated to making smart choices for everyday healthcare. We're seeking a Quality Assurance Associate to join our team in Stockholm and play a crucial role in delivering exceptional customer service.Key Responsibilities:Log and track customer complaints in our internal...
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Quality Assurance Associate
7 days ago
Stockholm, Stockholm, Sweden TN Sweden Full timeJob Description:We are seeking a Quality Assurance Associate to join our team at Karo Healthcare's office in Stockholm. This is a limited employment position until the end of 2025.Key Responsibilities:Manage customer complaints through our internal system, ensuring timely resolutions.Collaborate with internal teams to escalate and resolve customer...
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Client Satisfaction Ambassador
3 days ago
Stockholm, Stockholm, Sweden Transcom AB Full timeAre you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where you can make a direct impact on the customer experience?\As a Client Satisfaction Ambassador, you will be the crucial link between our clients and their customers, ensuring their concerns are heard, investigated, and resolved efficiently. Your...
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Lead Recovery Specialist
6 days ago
Stockholm, Stockholm, Sweden Nordea - Stockholm Full timeResponsibilitiesThe Lead Recovery Specialist will:Support the Group Head of Recovery & Resolution.Take independent responsibility for Recovery and Resolution deliveries across various areas.Work closely together with management to develop and articulate the strategic direction for Recovery and Resolution.This role is based in Poland, Helsinki or Stockholm.
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Senior Risk Specialist
15 hours ago
Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full timeJob OverviewWe are looking for a Senior Risk Specialist to support our Group Head of Recovery & Resolution. The ideal candidate will have a solid understanding of risk management principles and experience in recovery and resolution planning, stress testing, or financial analysis.In this role, you will contribute to the execution of recovery and resolution...
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Customer Experience Champion
3 days ago
Stockholm, Stockholm, Sweden Transcom AB Full timeAt Transcom, we are dedicated to delivering exceptional customer experiences. As a Voice of Customer (VOC) Agent, you will be the crucial link between our clients and their customers, ensuring their concerns are heard, investigated, and resolved efficiently.\This role is ideal for a strong communicator with excellent written and verbal skills, a...
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Workplace Dispute Resolution Specialist
3 days ago
Stockholm, Stockholm, Sweden Midasplayer AB Full timeMidasplayer AB is committed to delivering exceptional entertainment experiences to gamers worldwide. As a key member of our corporate functions, you will have the opportunity to work across Marketing, Communications, Legal, Human Resources, Finance, and Supply Chain.Role OverviewThe Employee Relations Specialist will play a critical role in shaping our ER...
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Healthcare Quality Specialist
6 days ago
Stockholm, Stockholm, Sweden Karo Healthcare Full timeAs a Quality Assurance Associate at Karo Healthcare, you'll play a crucial role in ensuring the highest standards of quality and compliance within our organization.Responsibilities include managing customer complaints, collaborating with internal teams, and contributing valuable feedback and insights into the complaint and consumer service...
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Sustainability Governance Specialist
7 days ago
Stockholm, Stockholm, Sweden Storebrand ASA Full timeJob OverviewWe are seeking a highly skilled Sustainability Governance Specialist to join our dedicated team. As an ESG analyst, you will play a crucial role in advancing sustainable investment by integrating environmental, social, and governance (ESG) risks into our analysis of companies and management of investment portfolios.The selected candidate will...
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Risk Management Professional
3 days ago
Stockholm, Stockholm, Sweden SEB group Full timeAbout SEB Life & PensionSEB Life & Pension is a leading life insurance group in Sweden and the Baltic countries, with a significant presence in Sweden. We have a diverse workforce of approximately 1,000 employees, with 600 based in Sweden.Risk Management plays a critical role within SEB Life, responsible for coordinating risk management activities across the...
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Recovery and Resolution Specialist
13 hours ago
Stockholm, Stockholm, Sweden Nordea Bank Norge ASA Full timeAbout UsWe are committed to delivering high-quality services to our customers while ensuring the stability and resilience of our business. Our team is passionate about creating value through effective risk management.
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Global Compliance Specialist
2 days ago
Stockholm, Stockholm, Sweden Sinch Full timeJob OverviewSinch is a leading provider of cloud-based customer engagement solutions. Our mission is to empower businesses to connect with their customers reliably and securely.We are looking for a talented Compliance Specialist to join our team and help drive our Ethics & Compliance Program forward.About the JobSupport the development of our global...
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Accounting Specialist
2 days ago
Stockholm, Stockholm, Sweden Eminence Talent Group Full timeEminence Talent Group is a premier provider of CFO and controller services, bookkeeping, and tax compliance for startups. Our team of experienced financial professionals has expertise in SaaS, Fintech, Web3, and Tech industries.We are seeking a skilled Accounting Specialist to join our dynamic team. This role will focus on preparing and reviewing tax...
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Valuation and Dispute Resolution Specialist
2 days ago
Stockholm, Stockholm, Sweden FTI Consulting, Inc Full timeAs a member of our team, you'll be surrounded by a talented group of professionals who share your passion for delivering exceptional results. Our open and inclusive culture values diversity, recognition, and professional development, making it an ideal place to grow your career.About Our TeamWe're a dynamic and fast-growing practice, working on fascinating...
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Testing and Implementation Specialist
3 days ago
Stockholm, Stockholm, Sweden Rasulson Consulting AB Full timeWe are seeking an experienced Testing and Implementation Specialist to join our team at Rasulson Consulting AB. This role is dedicated full-time to the Beehive project within the Consumer Sales Nordic organization.About the ProjectProject Beehive is a strategic initiative designed to transform our IT landscape in support of vital business changes for...
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Stockholm, Stockholm, Sweden Danaher - Global Full timeBring Innovation to LifeAs a Scientific Support Specialist for Life Sciences at Danaher – Global, you will be at the forefront of providing cutting-edge solutions to transform human health. Our customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene...
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IT Project Management Specialist
3 days ago
Stockholm, Stockholm, Sweden Rasulson Consulting AB Full timeRasulson Consulting AB is seeking an experienced IT Project Management Specialist to join our team. This role is dedicated full-time to the Beehive project within the Consumer Sales Nordic organization.About the ProjectProject Beehive is a strategic initiative designed to transform our IT landscape in support of vital business changes for Consumer Sales in...
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Senior IT Security Specialist
21 hours ago
Stockholm, Stockholm, Sweden emagine GmbH Full timeJob DescriptionWe are seeking an experienced Senior IT Security Specialist to join our team at emagine GmbH. As a key member of our organization, you will be responsible for leading incident response efforts and conducting risk assessments and reviews.The ideal candidate will have a strong background in IT security, particularly within a multinational...
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Test Automation Specialist
3 days ago
Stockholm, Stockholm, Sweden Vipas Full timeOur MissionAt Vipas AB, we aim to deliver tailored solutions that meet the unique needs of our clients. Our team of experts uses cutting-edge technologies to create business technology that is efficient, scalable, and innovative.Job Description:We are seeking a highly skilled Technical Test Specialist to join our team and contribute to the development of...
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Technical Test Specialist
3 days ago
Stockholm, Stockholm, Sweden Vipas Full timeOur TeamWe are a dynamic team of experts who strive to deliver tailored solutions that meet the unique needs of our clients. Our team uses cutting-edge technologies to create business technology that is efficient, scalable, and innovative.Job Description:We are seeking a highly skilled Technical Test Specialist to join our team and contribute to the...